fix problems on Step Tracker · Step Counter [iphone]

—— Run into issues on Step Tracker · Step Counter? Get help pending when official support gets back to you!

Step Tracker · Step Counter

Info:

company: Leap Health

: https://leaphealth.fitness/

: leaphealth.fitness

Chat with our AI-based Step Tracker · Step Counter Support

🛠️ Common Step Tracker · Step Counter Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Motion tracking settings not accessible

Fix: 1. Open the Step Tracker app on your iPhone. 2. Navigate to the 'Settings' section, usually found in the bottom menu or under your profile.... ⇲

Inaccurate step tracking

Fix: 1. Ensure that the app has permission to access your motion and fitness data. Go to 'Settings' > 'Privacy' > 'Motion & Fitness' and check if... ⇲

Audio issue

Distance announcements incorrect

Fix: 1. Go to the app's settings and look for 'Audio Settings' or 'Distance Announcements'. 2. Ensure that the correct units (miles or kilometers... ⇲

Customization issue

Limited music options

Fix: 1. Check the app's settings for any music integration options. Some apps allow you to link to music services like Spotify or Apple Music. 2.... ⇲

Bugs issue

Step Tracker · Step Counter resets weekly

Fix: 1. Check the app's settings for any reset options. Some apps have a feature that resets data weekly for tracking purposes. 2. If you want to... ⇲

Freezing issue

Import health data screen freezes

Fix: 1. Close the Step Tracker app completely by swiping it away in the app switcher. 2. Restart your iPhone to clear any temporary glitches. 3.... ⇲

Support issue

Lacking detailed instructions

Fix: 1. Look for a 'Help' or 'FAQ' section within the app. This may provide some guidance on how to use the app effectively. 2. Search online for... ⇲

Payments issue

Refund issues for accidental downloads

Fix: 1. Open the App Store on your iPhone. 2. Tap on your profile picture in the top right corner, then select 'Purchased'. 3. Find the Step Trac... ⇲

Performance issue

Step Tracker · Step Counter performance has declined

Fix: 1. Check for updates to the Step Tracker app in the App Store. Developers often release updates to improve performance. 2. Clear the app's c... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.2%

Bad experience

1.0%

Neutral

0.8%

~ from our NLP analysis of 1,297 combined software ratings.

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Private Data Step Tracker · Step Counter collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Health & Fitness
- Location
- User Content
- Usage Data
- Diagnostics

Cost of Subscriptions

Subscription weekly: $1.99 Remove ads and access all features.
Weekly premium: $1.99 Access all features and remove ads.
Yearly premium: $29.99 Access all features & remove ads
Remove Ads Forever: $4.99 Remove Ads Forever
Premium - Yearly: $29.99 Access all features & remove ads
Premium - Yearly: $18.90 Access all features & remove ads
Premium - Yearly: $29.99 Access all features & remove ads