fix problems on WHBM White House Black Market [iphone]

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—— Run into issues on WHBM White House Black Market? Get help pending when official support gets back to you!

WHBM White House Black Market
Info:
company: Chico's FAS Inc.
: https://www.whitehouseblackmarket.com/store/page/contact-us/22
Chat with our AI-based WHBM White House Black Market Support
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Bugs issue

Items disappear from shopping bag

Fix: 1. Make sure you are logged into your account. Items may disappear if you are browsing as a guest. 2. Try adding items to your shopping bag... ⇲

Difficulty in applying discounts

Fix: 1. Ensure you are entering the discount code correctly, including any special characters or case sensitivity. 2. Check the terms and condit... ⇲

Technical difficulties with filters

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage > WHBM > Offload App, then reinstall the app. 2. Ensure the app is... ⇲

WHBM White House Black Market does not show item availability accurately

Fix: 1. Check the product details page for the most accurate availability information. 2. If discrepancies occur, consider using the website for... ⇲
 
UI issue

Inconsistent menu navigation

Fix: 1. Restart the app to refresh the navigation. 2. Check for updates in the App Store and install any available updates. 3. Familiarize your... ⇲

Inability to edit items in cart easily

Fix: 1. Tap on the item in your cart to see if an edit option appears. 2. If editing is not available, consider removing the item and adding it... ⇲

Inability to change shipping address easily

Fix: 1. Go to your account settings in the app and look for the shipping address section to update it. 2. If you cannot change it, try logging o... ⇲
 
Compatibility issue

Limited features compared to website

Fix: 1. Use the website for features that are not available in the app. Bookmark the website for easy access. 2. Provide feedback through the ap... ⇲
 
Search issue

Search functionality needs improvement

Fix: 1. Use specific keywords when searching for items to improve search results. 2. Try using filters to narrow down your search results effect... ⇲
 
Notifications issue

Notifications badge cannot be cleared

Fix: 1. Check your app settings to see if there are any unread notifications. Open the app and navigate to the notifications section to clear the... ⇲
 
Syncing issue

Shopping cart does not save correctly

Fix: 1. Ensure you are logged into your account when adding items to your cart. 2. Try adding items to your cart and then logging out and back i... ⇲

Wishlist items frequently disappear

Fix: 1. Ensure you are logged into your account when adding items to your wishlist. 2. Regularly check for app updates and install them. OR 3... ⇲

WHBM White House Black Market does not retain billing information

Fix: 1. Ensure you are logged into your account when entering billing information. 2. Check your app settings to see if there is an option to sa... ⇲
 
Crashes issue

WHBM White House Black Market crashes frequently

Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary glitches. 3. Check your... ⇲
 
Customization issue

No option to view multiple color options for items

Fix: 1. Check the product details page for color options; sometimes they are listed as swatches. 2. If not available, consider using the website... ⇲

Gift options are limited

Fix: 1. Explore the app's gift section for available options. 2. If options are limited, consider using the website for a broader selection. O... ⇲
 
Support issue

Returns/exchanges policy is unclear

Fix: 1. Check the app's help or FAQ section for information on returns and exchanges. 2. Visit the WHBM website for detailed policy information.... ⇲

Customer service response times are long

Fix: 1. Use the app's FAQ section for common issues that may resolve your query without needing to contact customer service. 2. Consider reachin... ⇲
 
Account issue

WHBM White House Black Market does not recognize email for discounts

Fix: 1. Double-check that you are entering the correct email associated with your account. 2. Ensure that the discount is valid for your account... ⇲
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 what users are saying
Good experience
96.0%

Bad experience
2.1%

Neutral
1.9%

~ from our NLP analysis of 12,412 combined software ratings.

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 Private Data WHBM White House Black Market collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics