fix problems on DANA Dompet Digital Indonesia [iphone]

—— Run into issues on DANA Dompet Digital Indonesia? Get help pending when official support gets back to you!

DANA Dompet Digital Indonesia

Info:

company: ESPAY DEBIT INDONESIA KOE, PT

: https://dana.id

: dana.id

Chat with our AI-based DANA Dompet Digital Indonesia Support

🛠️ Common DANA Dompet Digital Indonesia Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

glitch when payment fails

Fix: If you experience a glitch when a payment fails, first try restarting the app. Close the app completely and reopen it. If the issue persists... ⇲

missing Share button for bank transfer

Fix: To share bank transfer details, you can manually copy the transfer information. Go to the bank transfer section, select the transaction, and... ⇲

UI issue

UI worsened

Fix: If you find the UI difficult to navigate, try exploring the app's settings to customize your experience. Look for options to rearrange or hi... ⇲

not intuitive setup process

Fix: If the setup process is not intuitive, take your time to read through each step carefully. Look for any help or tutorial sections within the... ⇲

Settings issue

location change not available

Fix: If you need to change your location in the app, check if there are any settings related to location services. Go to your iPhone's Settings >... ⇲

Payments issue

QR scanner for transactions limited

Fix: If the QR scanner is limited, ensure that your camera is functioning properly. Test the camera in other apps to confirm it is working. If th... ⇲

system is busy error when sending money

Fix: When you encounter a 'system is busy' error, wait a few minutes and try again. This error often indicates high traffic on the server. Ensure... ⇲

Registration issue

verification link not sent

Fix: If you are not receiving the verification link, first check your spam or junk email folder to ensure it hasn't been filtered there. If you f... ⇲

Freezing issue

DANA Dompet Digital Indonesia freezes during payment confirmation

Fix: If the app freezes during payment confirmation, try force-closing the app. Double-tap the Home button (or swipe up from the bottom of the sc... ⇲

Uploads issue

manual KTP upload option not available

Fix: If the manual KTP upload option is not available, check if there are any updates for the app that might add this feature. Go to the App Stor... ⇲

Have a specific Problem? Resolve Your Issue below:

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Private Data DANA Dompet Digital Indonesia collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Contact Info
- Usage Data
- Sensitive Info
- Diagnostics