fix problems on Geocaching [iphone]

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—— Run into issues on Geocaching? Get help pending when official support gets back to you!

Geocaching®
Info:
company: Groundspeak Inc.
: http://support.groundspeak.com
: www.geocaching.com
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Payments issue

Monthly subscription fee

Fix: Evaluate the benefits of the premium membership against your usage. If you find that you are using the app frequently, the subscription may... ⇲
 
Customization issue

No option to edit logged posts

Fix: If you need to correct a logged post, you can do so by logging into the Geocaching website. Navigate to your logs and select the option to e... ⇲

Cannot award favorite points in the app

Fix: You can award favorite points through the Geocaching website. Log in, navigate to the cache you want to favorite, and select the option to a... ⇲

No way to log trackables easily

Fix: To log trackables, use the Geocaching website where you can easily search for and log trackables by their tracking number. OR Keep a phys... ⇲

Inability to view souvenirs and trackables

Fix: You can view souvenirs and trackables by logging into the Geocaching website, where these features are fully accessible. OR Keep a person... ⇲

Inability to copy coordinates directly to maps

Fix: Manually enter the coordinates into your preferred mapping app. This can be done by copying the coordinates from the Geocaching app and past... ⇲
 
Permissions issue

Restricted access to higher difficulty caches

Fix: Focus on improving your geocaching skills by practicing with easier caches. This will help you build experience and confidence to tackle hig... ⇲
 
Battery issue

Geocaching drains battery quickly

Fix: To conserve battery life, reduce the screen brightness and close other apps running in the background while using Geocaching. You can also e... ⇲
 
Updates issue

Lack of transparency in subscription changes

Fix: Regularly check the app's update notes and the official website for any announcements regarding subscription changes. This will help you sta... ⇲
 
UI issue

Difficult navigation and user interface

Fix: Take some time to familiarize yourself with the app's layout. Explore each section to understand where features are located, which can impro... ⇲
 
Bugs issue

Compass misalignment

Fix: Calibrate your iPhone's compass by moving your device in a figure-eight motion. This can help realign the compass for more accurate readings... ⇲

Bugs in messaging feature

Fix: Try restarting the app or your device to see if that resolves any temporary bugs in the messaging feature. OR Clear the app's cache by go... ⇲
 
Search issue

Limited search functions compared to web version

Fix: Use the filters available in the app to narrow down your search results. Familiarize yourself with the search options to make the most of th... ⇲
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 what users are saying
Good experience
96.4%

Bad experience
2.3%

Neutral
1.3%

~ from our NLP analysis of 58,516 combined software ratings.

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 Private Data Geocaching collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Premium Membership: $5.99 Automatically Renewable monthly subscription
  2. Annual Premium Membership: $29.99 Automatically Renewable yearly subscription
  3. Monthly Premium membership: $6.99 Automatically renewing monthly subscription
  4. 3-month membership: $9.99 3 Months* Geocaching premium membership for 3 months
  5. Annual Premium membership: $39.99 Automatically renewing yearly subscription
  6. 1-year membership: $29.99 1 Year*Geocaching Premium Membership for 1 year