fix problems on Cal State LA FCU [iphone]

—— Run into issues on Cal State LA FCU? Get help pending when official support gets back to you!

Cal State LA FCU

Info:

company: Cal State L.A. Federal Credit Union

: https://www.calstatela-fcu.org/services/mobile-banking

: www.calstatela-fcu.org

Chat with our AI-based Cal State LA FCU Support

🛠️ Common Cal State LA FCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Charges $1.00 for transfers between checking and savings accounts

Fix: Consider using online banking through a web browser instead of the app for transfers, as some banks may not charge fees for transfers made t... ⇲

Charges $29 overdraft fee to savings for funds available in checking

Fix: Review your account settings to ensure that your checking account is set as the primary account for overdraft protection. This may help avoi... ⇲

Payments issue

Fails to fully fund mortgage on closing day

Fix: Contact your mortgage lender to confirm the funding timeline and ensure all necessary documents are submitted on time. This can help prevent... ⇲

Account issue

No mechanism for cashing in US savings bonds

Fix: Visit the official U.S. Treasury website to find instructions on how to cash in your savings bonds. You can also check if your local bank of... ⇲

Cannot check routing number or username

Fix: Check your account statements or online banking portal through a web browser, as these often display your routing number and account details... ⇲

Lacks pending transactions feature

Fix: Keep a manual record of your transactions if you need to track pending ones, or use a budgeting app that can help you manage your finances m... ⇲

No instant transfer feature between accounts

Fix: Check if there are any specific transfer options available in the app that may allow for quicker transfers, such as using a different transf... ⇲

UI issue

Accounts screen does not refresh

Fix: Try pulling down on the accounts screen to refresh the data manually. This is a common gesture in many apps to update the information displa... ⇲

Poor interface design

Fix: Familiarize yourself with the app's layout and features. Sometimes, taking time to explore can help you navigate better despite the design.... ⇲

Syncing issue

Requires logout and login to see account changes

Fix: Check for any app updates in the App Store, as updates may fix bugs related to account refresh issues. OR Clear the app's cache if possib... ⇲

Cannot log in through the app

Fix: Ensure that you are using the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲

No biometric login option

Fix: Check the app settings to see if there is an option to enable biometric login. If not, consider providing feedback through the app's feedbac... ⇲

Customization issue