fix problems on 1L [iphone]

—— Run into issues on 1L? Get help pending when official support gets back to you!

Info:

company: TestMax, Inc.

: https://testmaxprep.com

: testmaxprep.com

Chat with our AI-based 1L Support

🛠️ Common 1L Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

1L crashes frequently

Fix: 1. Restart your iPhone: Press and hold the power button until you see the slider, then slide to power off. After the device is off, press an... ⇲

1L freezes when opening flash card sets

Fix: 1. Ensure your device has enough storage: Go to Settings > General > iPhone Storage. If storage is low, delete unused apps or files to free... ⇲

Multiple sign-in attempts required

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try switching to a diff... ⇲

Glitches issue

Glitches in multiple choice section

Fix: 1. Update the app: Open the App Store, check for updates for 1L, and install any available updates that may fix glitches in the multiple cho... ⇲

Video issue

Inconsistent quality of video courses

Fix: 1. Check your internet speed: Use a speed test app to ensure you have a strong connection. If the speed is low, try connecting to a differen... ⇲

Gameplay issue

Limited number of questions for some courses

Fix: 1. Explore additional resources: Look for supplementary materials or question banks online that may provide more practice questions related... ⇲

Disparity in question availability

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as updates may include additional questions or content. OR 2. Use... ⇲

Payments issue

High subscription cost without free content

Fix: 1. Look for promotional offers: Check the app or website for any discounts or trial periods that may allow you to access content at a lower... ⇲

Difficulty canceling subscription

Fix: 1. Go to Settings > [your name] > Subscriptions, find 1L, and tap on it to cancel your subscription directly from your iPhone settings. OR... ⇲

Compatibility issue

No access through computer

Fix: 1. Use an emulator: Consider using an iOS emulator on your computer that allows you to run iPhone apps on your desktop. Research options lik... ⇲

Audio issue

Inability to play lectures

Fix: 1. Check audio settings: Ensure your device is not on silent mode and that the volume is turned up. Also, check if the app has its own volum... ⇲

Customization issue

Lack of detailed outlines

Fix: 1. Create your own outlines: As you go through the material, take notes and create outlines based on the content provided in the app to enha... ⇲

No option to review questions by area

Fix: 1. Create a manual tracking system: As you go through questions, keep a log of which areas you need to review more. This can help you focus... ⇲

Support issue

Unhelpful customer support

Fix: 1. Use community forums: Search for user forums or social media groups where other users may share solutions or tips for common issues. OR... ⇲

Updates issue

Recent updates caused new issues

Fix: 1. Reinstall the app: Sometimes, reinstalling the app can resolve issues caused by updates. Delete the app and reinstall it from the App Sto... ⇲