fix problems on NYC HRA Document Upload [iphone]

—— Run into issues on NYC HRA Document Upload? Get help pending when official support gets back to you!

NYC HRA Document Upload

Info:

company: Department of Information Technology And Telecomm

: http://www1.nyc.gov/site/hra/help/ahramobilesupport.page

Chat with our AI-based NYC HRA Document Upload Support

🛠️ Common NYC HRA Document Upload Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Only allows photo uploads

Fix: To work around the limitation of only allowing photo uploads, you can convert your documents into images. Use a scanning app like Adobe Scan... ⇲

No confirmation of uploaded documents

Fix: After uploading a document, take a screenshot of the upload confirmation screen (if available) or the document itself before you submit it.... ⇲

Uploads issue

Difficult to find upload option

Fix: Familiarize yourself with the app layout. Spend a few minutes exploring the app to locate the upload option. It may be under a menu or a spe... ⇲

Documents disappear after upload

Fix: If documents seem to disappear after upload, ensure that you are connected to a stable internet connection during the upload process. A weak... ⇲

No ability to upload from email or gallery

Fix: As a workaround, save any documents you need to upload from your email or gallery to your phone's photo library. Then, use the app to upload... ⇲

No visibility of previously uploaded documents

Fix: Maintain your own records of uploaded documents, including dates and types of documents submitted. This can help you keep track of what you... ⇲

Lack of alerts for uploaded documents

Fix: Set a personal reminder on your phone to check the app for updates on your document status after a few days of uploading. This can help you... ⇲

Updates issue

Not updated with HRA systems

Fix: Check for any app updates in the App Store regularly. Developers often release updates to improve functionality and compatibility with exist... ⇲

Support issue

Rude customer service at centers

Fix: If you encounter rude customer service, remain calm and polite. Document the interaction and ask to speak to a supervisor if necessary. This... ⇲

NYC HRA Document Upload does not assist with reactivating food stamps

Fix: For reactivating food stamps, check the HRA website for specific instructions or forms that may need to be submitted. This can often provide... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.7%

Neutral

2.2%

Bad experience

2.1%

~ from our NLP analysis of 15,210 combined software ratings.

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Private Data NYC HRA Document Upload collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics