fix problems on Dubs [iphone]

—— Run into issues on Dubs? Get help pending when official support gets back to you!

Dubs: Captions for Videos

Info:

company: Evoplex

: https://dubs.io/

Chat with our AI-based Dubs Support

🛠️ Common Dubs Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Poor customer service

Fix: If you are experiencing issues with customer service, try to utilize the app's help or FAQ section. Often, common questions and issues are a... ⇲

Inability to cancel subscription

Fix: To cancel your subscription, go to your iPhone's Settings, tap on your name at the top, then select 'Subscriptions'. Find the Dubs app in th... ⇲

Payments issue

Additional purchases required for editing

Fix: Review the app's features and see if there are any free editing tools available within the app. Sometimes, basic editing features are includ... ⇲

High cost for additional seconds

Fix: Plan your video content carefully to minimize the need for additional seconds. This can help you stay within the limits of your current plan... ⇲

Audio issue

Lip synchronization not available

Fix: If lip synchronization is crucial, try to manually adjust the timing of the captions to better match the speaker's lip movements. This can b... ⇲

Voice-over translation timing issues

Fix: To address timing issues, manually adjust the timing of the voice-over in the app. This may involve shifting the audio track to align better... ⇲

Strong Indian accent in English translation

Fix: If the accent is not suitable for your needs, try adjusting the voice settings in the app, if available, to select a different voice option.... ⇲

Bugs issue

Poor quality translation

Fix: If translations are not satisfactory, consider using a different translation service to generate a script, then input that script into the a... ⇲

Defective product

Fix: If the app is not functioning as expected, try uninstalling and reinstalling the app. This can resolve many issues related to app performanc... ⇲

Incorrect translations

Fix: If you encounter incorrect translations, manually review and edit the translations within the app to correct them before finalizing your vid... ⇲

Dubs does not work as advertised

Fix: Review the app's user manual or help section to ensure you are using the app correctly and to its full potential. OR Check for updates to... ⇲

Slow issue

Long processing time for translations

Fix: To mitigate long processing times, try to limit the length of the videos you are processing at one time. Smaller segments may process faster... ⇲

Features issue

No demo version available

Fix: Look for user reviews or video tutorials online that showcase the app's features. This can give you a good idea of its functionality before... ⇲

No tutorial available

Fix: Search for online tutorials or guides on platforms like YouTube that can provide visual instructions on how to use the app effectively. OR... ⇲

Customization issue

Limited control over app features

Fix: Explore the app's settings thoroughly to see if there are hidden features or options that can enhance your control over the app's functional... ⇲

Video issue

Inability to rotate videos

Fix: If the app does not allow video rotation, consider using a separate video editing app to rotate your video before importing it into Dubs.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.1%

Bad experience

14.4%

Neutral

1.4%

~ from our NLP analysis of 347 combined software ratings.

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Private Data Dubs collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics

Cost of Subscriptions

Premium: $6.99 Premium
Premium: $59.99 Premium
Premium: $29.99 Premium
300 sec AI-Dub: $6.99 300 sec AI-Dub
600 sec AI-Dub: $14.99 600 sec AI-Dub
1200 sec AI-Dub: $29.99 1200 sec AI-Dub
Premium: $11.99 Premium