fix problems on Neo [iphone]

—— Run into issues on Neo ? Get help pending when official support gets back to you!

neo by Bank Audi

Info:

company: Bank Audi

: https://www.neo.com.lb

: www.neo.com.lb

Chat with our AI-based neo Support

🛠️ Common neo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Full of bugs

Fix: 1. Update the App: Ensure that you have the latest version of the Neo app installed. Go to the App Store, search for Neo by Bank Audi, and c... ⇲

Server maintenance issues

Fix: 1. Check Server Status: Sometimes, server issues are temporary. Check the Bank Audi website or their social media channels for any announcem... ⇲

Network issue

No web access

Fix: 1. Use Mobile App Features: While web access may not be available, ensure you are utilizing all features of the mobile app. Familiarize your... ⇲

Freezing issue

neo freezes on launch

Fix: 1. Force Close the App: If the app freezes, double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to vie... ⇲

Screen issue

Stuck on blank screen

Fix: 1. Force Close and Reopen: Similar to the freezing issue, force close the app and reopen it. This can often resolve the blank screen problem... ⇲

Notifications issue

Lack of notification context

Fix: 1. Enable Notifications: Go to your iPhone's Settings > Notifications > Neo. Ensure that notifications are enabled and that you have selecte... ⇲