fix problems on Morty [iphone]

—— Run into issues on Morty? Get help pending when official support gets back to you!

Morty: Escape Rooms & Haunts

Info:

company: Morty Technologies Inc.

: https://morty.app/contact

: morty.app

Chat with our AI-based Morty Support

🛠️ Common Morty Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficulties with specific name searches

Fix: Ensure that you are using the correct spelling and format of the escape room name. Try searching with different variations of the name, incl... ⇲

Lacks a statistics section for average escape times

Fix: Keep track of your own escape times manually by noting them down after each experience. You can create a simple spreadsheet or use a note-ta... ⇲

Account issue

No option to indicate group size without accounts

Fix: Consider creating a temporary account if the app allows for easy sign-up. This will enable you to indicate group size and access other featu... ⇲

Customization issue

Rating system lacks a middle option

Fix: When rating an experience, consider using the lowest or highest rating to express your opinion, and provide detailed feedback in the comment... ⇲

Need for easier experience addition

Fix: Look for a '+' or 'Add Experience' button within the app. If it’s not intuitive, explore the app’s menu or settings to find the option to ad... ⇲

UI issue

Home page not location-specific

Fix: Manually set your location in the app settings if that option is available. This can help tailor the content to your area and improve the re... ⇲

Inaccurate sorting of experiences by date

Fix: Check if there are any filters or settings that need to be adjusted to ensure the sorting is done correctly. Sometimes, toggling the sorting... ⇲

Search issue

Limited filtering options for searches

Fix: Utilize any available tags or categories in the app to refine your search results. If the app allows, try combining different search terms t... ⇲

Bugs issue

Some bugs reported

Fix: Try restarting the app or your device to see if that resolves any temporary bugs. Ensure that you have the latest version of the app install... ⇲

Compatibility issue

Limited escape rooms in some areas

Fix: Expand your search radius to include nearby cities or regions. This can help you discover more escape rooms that may not be listed in your i... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.3%

Bad experience

2.4%

Neutral

0.3%

~ from our NLP analysis of 292 combined software ratings.

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Private Data Morty collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Friend of Morty: $150.00 Friend of Morty
Member: $60.00 Member
Member: $6.00 Member