fix problems on PDF Pro [iphone]

—— Run into issues on PDF Pro? Get help pending when official support gets back to you!

PDF Pro - Reader Editor Forms

Info:

company: Dominic Rodemer

: https://help.pdf-pro.net

: www.pdf-pro.net

Chat with our AI-based PDF Pro Support

🛠️ Common PDF Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

PDF Pro crashes and erases recent progress

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲

Significant lag when writing with Apple Pencil

Fix: Check if there are any background apps running that may be consuming resources. Double-tap the Home button (or swipe up from the bottom on n... ⇲

Settings issue

Does not remember last page viewed

Fix: Manually bookmark the last page you were on before closing the app. Use the bookmark feature to save your place, so you can easily return to... ⇲

Uploads issue

Tedious uploading process for articles

Fix: Try using the 'Share' feature from other apps to upload articles directly to PDF Pro. This can streamline the process and save time. OR L... ⇲

Duplicate uploads without notification

Fix: Before uploading, check the list of files already in the app to avoid duplicates. This can help you manage your uploads more effectively.... ⇲

No option to choose all for uploads

Fix: Manually select files for upload by tapping on each one. If the app allows, look for a 'Select All' option in the file picker interface. O... ⇲

Syncing issue

No synchronization across devices

Fix: Use a cloud storage service (like iCloud, Google Drive, or Dropbox) to manually save and access your PDF files across devices. Upload your f... ⇲

Support issue

Unresponsive customer service

Fix: Check the app's FAQ or help section for common issues and solutions that may address your concerns without needing to contact support. OR... ⇲

Compatibility issue

Limited support for older iOS versions

Fix: If you are using an older iOS version, consider updating your device if possible. Go to Settings > General > Software Update to check for up... ⇲

Performance issue

Inconsistent performance across documents

Fix: Try optimizing the PDF files before uploading them. Use a PDF compressor tool to reduce file size and improve performance. OR Check if th... ⇲

Payments issue

Requires subscription for basic features

Fix: Explore the app's free features thoroughly to maximize what you can do without a subscription. Look for any promotional offers that may prov... ⇲

UI issue

User interface could be improved

Fix: Familiarize yourself with the app's layout and features through tutorials or help sections to make navigation easier. OR Provide feedback... ⇲

Customization issue

Original file names are retained after renaming

Fix: After renaming a file, manually check the file list to ensure the new name is displayed correctly. If it doesn't, try restarting the app.... ⇲

Lack of recent color saving in color wheel

Fix: Manually note down your frequently used colors and create a reference list for quick access when using the color wheel. OR Check if there... ⇲

Freezing issue

PDF Pro freezes and unexpectedly quits

Fix: Force close the app by swiping up from the bottom of the screen (or double-tapping the Home button) and swiping the app off the screen. Then... ⇲