—— Run into issues on هويتي الرقمية ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Identify specific tasks that are taking longer than expected. Create a checklist of what you need to accomplish with the app and focus on th... ⇲
Fix: Ensure that your face is well-lit and that the camera is clean. Try to position your face directly in front of the camera and avoid wearing... ⇲
Fix: Clear the app cache by going to your iPhone settings, selecting the app, and choosing to clear cache or data if that option is available. Th... ⇲
Fix: Document the specific bugs you encounter and try to identify patterns. This can help you avoid certain features until they are fixed. Keep t... ⇲
Fix: Use the app during off-peak hours when server load may be lower. This can improve reliability and performance. OR Check your internet con... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
Fix: Regularly check the App Store for updates. If an update is available, install it to benefit from improvements and fixes. OR If no updates... ⇲
Fix: Check the app settings to see if there are options to streamline the authentication process. Some apps allow you to save authentication deta... ⇲
Fix: Ensure that your iPhone is updated to the latest iOS version, as updates often include security patches that can protect your device. OR... ⇲
Fix: Take note of specific areas where the user experience is lacking. Focus on using the app for essential tasks and avoid features that are fru... ⇲
Fix: Create a step-by-step guide for yourself based on your experience with the app. This can help simplify the process for future use. OR Loo... ⇲
Fix: Check the app permissions in your iPhone settings. Go to Settings > Privacy > Camera and ensure that the app has the appropriate permissions... ⇲
Fix: Ensure that the ID is well-lit and positioned correctly in front of the camera. Hold the ID steady and avoid reflections that may interfere... ⇲
Fix: Double-check that you are entering the correct credentials. If you have forgotten your password, use the password recovery option. OR Cle... ⇲
Fix: Follow the app's instructions carefully when connecting your ID. Ensure that you are using a compatible format and that all required fields... ⇲
Fix: Prepare all necessary documents and information before starting the activation process to streamline it. This can help reduce the time spent... ⇲
Fix: Check for updates to the app that may address compatibility issues with iOS 18. Developers often release updates to ensure compatibility wit... ⇲