—— Run into issues on Samsung? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that both your iPhone and Samsung Smart TV are connected to the same Wi-Fi network. Go to your iPhone's Wi-Fi settings and check the... ⇲
Fix: Force close the Smart TV Remote app on your iPhone. Double-click the home button (or swipe up from the bottom of the screen on newer models)... ⇲
Fix: If your TV is a 2014+ model and the app is not compatible, consider using the built-in Smart Hub on your TV to control it instead. You can a... ⇲
Fix: If the app requires a remote to function, ensure that your TV remote is working properly. Replace the batteries if necessary and test the re... ⇲
Fix: Clear the app cache on your iPhone. Go to Settings > General > iPhone Storage, find the Smart TV Remote app, and select 'Offload App' to cle... ⇲
Fix: Check your Wi-Fi connection stability. If your Wi-Fi signal is weak, consider moving your router closer to the TV or using a Wi-Fi extender... ⇲
Fix: Make sure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. Then, try to pair the app with your TV again.... ⇲