fix problems on Benihana [iphone]

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—— Run into issues on Benihana? Get help pending when official support gets back to you!

Benihana
Info:
company: Benihana, Inc.
: https://www.benihana.com/contact/
: www.benihana.com
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Customization issue

No option to customize orders

Fix: When placing an order, look for any notes or special instructions section in the app. If customization options are not available, consider c... ⇲
 
Compatibility issue

Limited functionality compared to other restaurant apps

Fix: Explore the app settings to see if there are any features you may not have activated. Check for updates in the App Store to ensure you have... ⇲
 
Payments issue

Inability to check gift card balance

Fix: Visit the Benihana website or contact customer service through their website to check your gift card balance online. Many restaurants provid... ⇲

Bonus card issues

Fix: If you are having trouble with a bonus card, check the terms and conditions associated with it to ensure you are using it correctly. Make su... ⇲
 
Search issue

Benihana does not locate restaurant locations

Fix: Ensure that location services are enabled for the app in your iPhone settings. Go to Settings > Privacy > Location Services, and make sure t... ⇲
 
Account issue

No access to loyalty rewards

Fix: Check if you are logged into your account in the app. Sometimes, loyalty rewards are tied to your account, and you may need to sign in to ac... ⇲
 
Bugs issue

Incomplete orders

Fix: Double-check your order summary before finalizing the purchase to ensure all items are included. If an item is missing after you receive you... ⇲

Loss of promotional items or stickers

Fix: If you have lost promotional items or stickers, check if there is a way to report this through the app or website. Some programs may allow y... ⇲
 
Freezing issue

Benihana freezes or fails to process orders

Fix: Try closing the app completely and restarting it. If the problem persists, uninstall the app and then reinstall it from the App Store to cle... ⇲
 
Support issue

Poor customer service experience

Fix: If you encounter poor service, document your experience and provide feedback directly to the restaurant management during your visit. This c... ⇲
 
UI issue

No dine-in menu access before arrival

Fix: Check the Benihana website for a digital menu or call the restaurant to ask for menu options before your visit. Many restaurants provide the... ⇲
 
Slow issue

Long wait times for seating

Fix: To minimize wait times, consider making a reservation in advance through the app or by calling the restaurant. Arriving during off-peak hour... ⇲
 
Features issue

No option for phone orders through the app

Fix: If the app does not support phone orders, consider calling the restaurant directly to place your order. Keep the restaurant's phone number h... ⇲
 
Ads issue

No loyalty incentives or coupons available

Fix: Check the app regularly for any updates or promotions that may be added. Sometimes, loyalty programs are seasonal or event-based, so staying... ⇲
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 what users are saying
Bad experience
56.1%

Good experience
29.3%

Neutral
14.6%

~ from our NLP analysis of 41 combined software ratings.

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 Private Data Benihana collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Diagnostics