fix problems on DOKODEMO Japanese Marketplace [iphone]

—— Run into issues on DOKODEMO Japanese Marketplace? Get help pending when official support gets back to you!

DOKODEMO Japanese Marketplace

Info:

company: vega corporation Co.,Ltd.

: https://dokodemo.world/guide/

: dokodemo.world

Chat with our AI-based DOKODEMO Japanese Marketplace Support

🛠️ Common DOKODEMO Japanese Marketplace Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cart combines items from different shops

Fix: To manage items from different shops, consider creating separate carts for each shop. You can do this by adding items to your cart, then tak... ⇲

Cannot keep items in cart for later

Fix: Use the wishlist feature if available. This allows you to save items for later without them being in your cart. Simply add items to your wis... ⇲

Customization issue

Difficult to edit favorites

Fix: To edit your favorites, navigate to the favorites section and look for an edit option. If there is no direct edit button, you may need to re... ⇲

No option to group favorites

Fix: If the app does not allow grouping, you can create multiple favorites lists if the feature is available. This way, you can categorize your f... ⇲

UI issue

No quick navigation to specific pages

Fix: Familiarize yourself with the app's layout and use the search function to quickly find specific items or categories instead of navigating th... ⇲

Back button disappears

Fix: Try restarting the app to see if the back button reappears. Sometimes, a simple restart can resolve UI glitches. OR If the back button is... ⇲

Confusing interface

Fix: Take some time to explore the app and familiarize yourself with its layout. Look for a tutorial or help section that may guide you through t... ⇲

Slow issue

Slow app performance

Fix: Clear the app's cache by going to your iPhone settings, selecting the app, and choosing to clear cache or data if that option is available.... ⇲

Heavy app causing slow loading

Fix: Check for updates in the App Store, as newer versions may optimize performance and reduce loading times. OR Consider uninstalling and rei... ⇲

Settings issue

Random language switching

Fix: Check the app's language settings in the settings menu. Ensure that your preferred language is selected and that the app is not set to auto-... ⇲

Inability to select faster delivery

Fix: During checkout, look for a delivery options section. If faster delivery is not available, it may be due to the shop's shipping policies, so... ⇲

Language barrier for non-Japanese speakers

Fix: Use a translation app to help translate product descriptions and reviews. You can take screenshots of the text and use the translation featu... ⇲

Payments issue

High shipping fees

Fix: Look for promotions or discounts on shipping fees that may be available during checkout. Some apps offer reduced shipping costs for first-ti... ⇲

Combined shipping handling fees

Fix: When checking out, review the shipping options carefully. Some shops may offer combined shipping discounts if you purchase multiple items fr... ⇲

High service fees

Fix: Review the service fees during checkout and look for any options to reduce them, such as purchasing in bulk or during promotional periods.... ⇲

Payment issues

Fix: Double-check your payment information for accuracy, including card number, expiration date, and billing address. Ensure that your payment me... ⇲

Expensive products

Fix: Compare prices with other online marketplaces to ensure you are getting the best deal. Look for sales or discounts that may be available.... ⇲

Items not in the same cart for payment

Fix: Manually add items from different shops to a single cart before checking out. This may require navigating to each shop's page to add items t... ⇲

Bugs issue

Expired food items received

Fix: Always check the expiration date on food items before purchasing. If you receive expired items, document the issue with photos and keep the... ⇲

Errors when selecting categories

Fix: Try restarting the app to see if the error persists. Sometimes, a simple restart can resolve temporary glitches. OR If the issue continue... ⇲

Compatibility issue

Rice cookers incompatible with US

Fix: Before purchasing, check the product specifications for voltage and compatibility with US outlets. Look for rice cookers that explicitly sta... ⇲

Limited product variety

Fix: Explore different categories within the app to find more products. Sometimes, items are categorized differently than expected. OR Conside... ⇲

Support issue

No customer service support

Fix: Check the app for a help or FAQ section that may provide answers to common questions. This can often resolve issues without needing direct s... ⇲

Network issue

Lost items during transportation

Fix: Always track your shipment using the tracking number provided. If items are lost, document the issue and contact the shop for resolution.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

80.0%

Bad experience

10.5%

Neutral

9.5%

~ from our NLP analysis of 325 combined software ratings.

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Private Data DOKODEMO Japanese Marketplace collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Browsing History
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Browsing History
- Identifiers
- Usage Data
- Diagnostics