fix problems on MiSOMOS [iphone]

—— Run into issues on MiSOMOS? Get help pending when official support gets back to you!

MiSOMOS

Info:

company: Somos Healthcare Providers, Inc.

: https://misomos.com

: misomos.com

Chat with our AI-based MiSOMOS Support

🛠️ Common MiSOMOS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Plays loud music at startup

Fix: To adjust the startup sound, go to the app settings. Look for an option related to sound or notifications. If available, you can either mute... ⇲

Graphics are too busy

Fix: Try adjusting the display settings within the app. Look for options that allow you to change themes or layouts to a simpler version. If the... ⇲

Notifications issue

Notifications for test results are inaccurate

Fix: Check the notification settings on your iPhone. Go to Settings > Notifications > MiSOMOS and ensure that notifications are enabled. You can... ⇲

Bugs issue

Incomplete test result list

Fix: Refresh the test results page by pulling down on the screen to reload the data. This can sometimes resolve issues with incomplete informatio... ⇲

Poorly coded app

Fix: If you experience crashes or slow performance, try clearing the app's cache if the option is available in the settings. Alternatively, unins... ⇲

Settings issue

Language settings not functioning properly

Fix: Go to the app settings and look for language options. If the desired language is not available, try changing the language of your iPhone its... ⇲

UI issue

Date pickers do not work

Fix: If the date picker is unresponsive, try restarting the app. Close it completely and then reopen it to see if the issue resolves itself. OR... ⇲

No option to check results

Fix: Navigate through the app's main menu to find a section dedicated to test results. If you cannot find it, try using the search function withi... ⇲

Registration issue

Difficult account creation process

Fix: Ensure that you are following all the required steps during account creation. Double-check that all fields are filled out correctly and that... ⇲

Slow issue

Slow result delivery

Fix: If results are taking longer than expected, check your internet connection. A slow or unstable connection can delay the delivery of results.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

55.3%

Good experience

42.6%

Neutral

2.1%

~ from our NLP analysis of 47 combined software ratings.

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Private Data MiSOMOS collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- Identifiers
- Usage Data
- Diagnostics