fix problems on Banner Rx [iphone]

—— Run into issues on Banner Rx? Get help pending when official support gets back to you!

Banner Rx

Info:

company: Banner Health

: http://bannerhealth.mobilepharmacyhelp.com/

Chat with our AI-based Banner Rx Support

🛠️ Common Banner Rx Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Sign in fails intermittently

Fix: 1. Check your internet connection: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if... ⇲

Banner Rx crashes frequently

Fix: 1. Update the app: Ensure you have the latest version of the app installed. Go to the App Store, search for Banner Rx, and tap 'Update' if a... ⇲

UI issue

Difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a help or tutoria... ⇲

No display of copays

Fix: 1. Verify your insurance information: Ensure that your insurance details are correctly entered in the app. Go to your profile settings and c... ⇲

Keyboard obstructs password submission

Fix: 1. Adjust keyboard settings: Go to Settings > General > Keyboard and check if there are any settings that can be adjusted to minimize keyboa... ⇲

Network issue

Tracking information unavailable

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as tracking information may not load without it. 2. Refres... ⇲

No information on delivery status

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as delivery status may not load without it. 2. Refresh the... ⇲

Screen issue

Banner Rx shows blank screen

Fix: 1. Restart the app: Close the app completely and reopen it. This can often resolve temporary glitches. 2. Clear app cache: Go to your iPhon... ⇲

Syncing issue

Previous medications disappear

Fix: 1. Check your account settings: Ensure that your medication history is saved in your account settings. Sometimes, settings may change, causi... ⇲

Account issue

Unable to create new password

Fix: 1. Use the 'Forgot Password' feature: If you are unable to create a new password, use the 'Forgot Password' link on the sign-in page. Follow... ⇲

Access code requirement unclear

Fix: 1. Review the app's help section: Look for a help or FAQ section within the app that may clarify the access code requirements. 2. Check you... ⇲

Freezing issue

Banner Rx is unresponsive

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen on newer models) to view open apps, then swipe... ⇲