fix problems on PM Pediatric Telemedicine [iphone]

—— Run into issues on PM Pediatric Telemedicine? Get help pending when official support gets back to you!

PM Pediatric Telemedicine

Info:

company: PM PEDIATRICS MANAGEMENT GROUP, LLC

: https://www.pmtelemedicine.com/login/support

Chat with our AI-based PM Pediatric Telemedicine Support

🛠️ Common PM Pediatric Telemedicine Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

PM Pediatric Telemedicine freezes during video calls

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲

Audio issues during appointments

Fix: Check your device's audio settings. Go to Settings > Sounds & Haptics and ensure that the volume is turned up. Also, check if the mute switc... ⇲

Slow issue

Long wait times for appointments

Fix: Log in to the app a few minutes before your scheduled appointment to ensure you are in the queue. This can help reduce wait times as you wil... ⇲

Video issue

Inability to see self during video calls

Fix: Check the app settings to see if there is an option to enable self-view. If not, try restarting the app or your device to see if this resolv... ⇲

Account issue

Insurance verification errors

Fix: Double-check that all your insurance information is entered correctly in the app. Go to your profile settings and verify that your insurance... ⇲

Multiple accounts needed for multiple children

Fix: Check if the app allows you to add multiple children under a single account. Look for an option in your profile settings to add family membe... ⇲

Payments issue

Separate payment portal required

Fix: Make sure you have the correct login credentials for the payment portal. If you have forgotten your password, use the 'Forgot Password' feat... ⇲

UI issue

Poor app design and functionality

Fix: Try clearing the app's cache by uninstalling and reinstalling the app. This can sometimes improve performance and usability. OR Provide f... ⇲

Repeated data entry required

Fix: Check if there is an option to save your information in the app settings. Some apps allow you to save frequently used information to avoid r... ⇲

Customization issue

No ability to select visit reason

Fix: If the app does not allow you to select a visit reason, try contacting customer support through the app for clarification on how to proceed... ⇲

Bugs issue

Incomplete error messages

Fix: Take note of the specific error message you receive and try searching for it online or in the app's help section for more context and potent... ⇲

Crashes issue

PM Pediatric Telemedicine crashes or logs out unexpectedly

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to free... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

61.8%

Bad experience

34.7%

Neutral

3.5%

~ from our NLP analysis of 144 combined software ratings.

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Private Data PM Pediatric Telemedicine collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics