fix problems on RoofSnap [iphone]

—— Run into issues on RoofSnap? Get help pending when official support gets back to you!

RoofSnap: Roof Measurement App

Info:

company: RoofSnap, LLC

: https://support.roofsnap.com

: www.roofsnap.com

Chat with our AI-based RoofSnap Support

🛠️ Common RoofSnap Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inaccurate measurements

Fix: Ensure that you are using the app in an area with a clear view of the roof. Poor GPS signal can lead to inaccurate measurements. Try to meas... ⇲

Unresponsive customer support

Fix: Check the app's FAQ or help section for common issues and solutions. Many times, user forums or community discussions can provide answers to... ⇲

Bugs issue

Bugs and slow loading

Fix: Clear the app's cache by going to your iPhone settings, selecting the RoofSnap app, and choosing to clear cache if that option is available.... ⇲

Freezing issue

Frequent app freezes

Fix: Close other applications running in the background to free up memory. Double-click the home button (or swipe up from the bottom on newer iPh... ⇲

Crashes issue

Crashing on iPhone

Fix: Uninstall and reinstall the app. This can resolve issues caused by corrupted files. To do this, press and hold the app icon until it wiggles... ⇲

UI issue

Difficult to delete lines

Fix: Use the app's editing tools carefully. Look for an 'edit' or 'delete' option in the toolbar. If lines are not deleting, try zooming in close... ⇲

Updates issue

Unusable after recent updates

Fix: Check if there are any known issues with the latest update by searching online or in user forums. Sometimes, reverting to an older version o... ⇲

Compatibility issue

Quality gap between iOS and Android

Fix: If you have access to an Android device, consider using that for tasks that require higher quality measurements until the iOS version is imp... ⇲

Registration issue

No user sign-up option

Fix: Check if the app allows for guest access or temporary use without signing up. This can sometimes be a feature that is not immediately obviou... ⇲

Syncing issue

Force closes after syncing

Fix: Ensure that you have a stable internet connection when syncing. A weak connection can cause the app to crash. Try switching between Wi-Fi an... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

47.4%

Bad experience

36.8%

Neutral

15.8%

~ from our NLP analysis of 38 combined software ratings.

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Private Data RoofSnap collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics