fix problems on My City [iphone]

—— Run into issues on My City ? Get help pending when official support gets back to you!

My City : Love Story

Info:

company: My Town Games LTD

: https://www.facebook.com/mytowngames

: www.my-town.com

Chat with our AI-based My City Support

🛠️ Common My City Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

My City freezes during character customization

Fix: 1. Restart the app: Close the app completely by double-tapping the home button and swiping up on the app. Then reopen it to see if the issue... ⇲

Difficulty placing characters in cars

Fix: 1. Adjust the camera angle: Sometimes, changing the camera angle can help you better position the characters. Use pinch and swipe gestures t... ⇲

Payments issue

High costs for additional features

Fix: 1. Explore free options: Check if there are any free events or promotions within the app that offer additional features or items without cos... ⇲

Restore purchases button not functioning

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as this is required for the restore function to work. 2. Re... ⇲

Limited free content available

Fix: 1. Participate in events: Look for in-game events that may offer free content or rewards. 2. Explore all free options: Make sure to fully ex... ⇲

Glitches issue

Glitches causing characters to lose hair and clothes

Fix: 1. Restart the app: Close the app completely and reopen it to see if the glitch resolves itself. 2. Check for updates: Ensure that you have... ⇲

Privacy issue

Inappropriate content for younger audiences

Fix: 1. Set parental controls: Use the iPhone's built-in parental controls to restrict access to certain content. Go to 'Settings' > 'Screen Time... ⇲

Customization issue

Limited character diversity

Fix: 1. Provide feedback: While direct feedback is not suggested, consider discussing character diversity with friends or in forums to raise awar... ⇲

Lack of variety in character roles

Fix: 1. Create your own scenarios: Use the existing characters to create unique stories that can add variety to gameplay. 2. Engage with the comm... ⇲

Lack of customization options for homes

Fix: 1. Explore all available options: Make sure to check all customization features in the game to see if there are hidden options. 2. Use exist... ⇲

Gameplay issue

Complicated item pickup mechanics

Fix: 1. Practice the mechanics: Spend some time in the game practicing how to pick up items. Familiarize yourself with the controls and timing. 2... ⇲

Need for more interactive locations

Fix: 1. Explore all current locations: Make sure to fully explore all available locations to maximize interaction. 2. Use imagination: Create you... ⇲

Difficulty in removing items from the environment

Fix: 1. Practice the mechanics: Spend time getting familiar with the controls for removing items. Sometimes, it takes practice to get the timing... ⇲

Compatibility issue

Limited movie options

Fix: 1. Check for updates: Ensure you have the latest version of the app, as new content may be added in updates. 2. Explore all available option... ⇲

Inconsistent performance across devices

Fix: 1. Check device compatibility: Ensure your device meets the app's requirements for optimal performance. 2. Clear cache: Go to 'Settings' > '... ⇲