fix problems on A Color Story [iphone]

—— Run into issues on A Color Story? Get help pending when official support gets back to you!

A Color Story: Photo + Video

Info:

company: A Color Story LLC

: http://www.acolorstory.com/support

: www.acolorstory.com

Chat with our AI-based A Color Story Support

🛠️ Common A Color Story Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

A Color Story crashes during editing

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲

filters sometimes fail to load

Fix: 1. Ensure you have a stable internet connection, as some filters may require online access. 2. Restart the app to refresh its connection to... ⇲

Updates issue

custom presets feature missing after update

Fix: 1. Check the app's settings to see if the custom presets feature has been moved or renamed. 2. Look for any announcements or notes in the ap... ⇲

new update less user-friendly

Fix: 1. Familiarize yourself with the new layout by exploring the app and checking the help section for any tutorials or guides. 2. Adjust your w... ⇲

inconsistent performance after updates

Fix: 1. Clear the app's cache and data if possible, and restart your device to improve performance. 2. Monitor your device's performance and clos... ⇲

Payments issue

subscription model for previously purchased features

Fix: 1. Review your purchase history in the app to see if you can restore previous purchases. 2. Check if there are any options to unlock feature... ⇲

some features previously free are now paid

Fix: 1. Explore the app to find any remaining free features that can be utilized. 2. Consider using alternative apps that offer similar features... ⇲

Customization issue

no option to save edited photo with original date

Fix: 1. Save the edited photo to your camera roll, then manually adjust the date using a photo editing app that allows metadata editing. 2. Use a... ⇲

lack of before and after comparison for filters

Fix: 1. Manually take a screenshot of the original image before applying filters, then compare the two images side by side in your photo gallery.... ⇲

limited blemish editing tools

Fix: 1. Use the available blemish editing tools to the best of their capabilities, and consider combining them with other editing features for be... ⇲

Slow issue

batch editing can be slow

Fix: 1. Try editing fewer photos at a time to see if performance improves. 2. Ensure that your device is not running too many background applicat... ⇲

Compatibility issue

interface not optimized for iPad horizontal use

Fix: 1. Try rotating your iPad to see if the app adjusts to the new orientation. 2. Use the app in portrait mode if horizontal use is not functio... ⇲

Bugs issue

A Color Story forgets purchased filters

Fix: 1. Ensure you are logged into the correct account associated with your purchases. 2. Check for any app updates that may address this issue.... ⇲

UI issue

difficult to navigate saved presets

Fix: 1. Organize your presets into folders or categories if the app allows it. 2. Use descriptive names for your presets to make them easier to f... ⇲

no quick button to return home after editing

Fix: 1. Familiarize yourself with the app's navigation options to find the quickest way back to the home screen. 2. Use the back button or gestur... ⇲

Settings issue

no auto-save feature

Fix: 1. Make it a habit to manually save your work frequently while editing to avoid losing progress. 2. Set reminders to save your work at regul... ⇲