fix problems on All At Home [iphone]

—— Run into issues on All At Home? Get help pending when official support gets back to you!

All at Home

Info:

company: Irvine Company

: https://www.irvinecompanyapartments.com/contact-us.html

: resident.irvinecompanyapartments.com

Chat with our AI-based All at Home Support

🛠️ Common All at Home Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

All at Home crashes and closes before opening

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲

Notifications do not clear

Fix: 1. Check notification settings: Go to Settings > Notifications > All at Home. Ensure that 'Allow Notifications' is enabled. 2. Clear notific... ⇲

Syncing issue

Data does not save

Fix: 1. Ensure you have a stable internet connection: Check your Wi-Fi or cellular data connection. 2. Check app permissions: Go to Settings > Pr... ⇲

UI issue

Navigation tabs cover buttons on iPhone XS Max

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and try changing the text size or display settings to see if it resolves t... ⇲

Maintenance request forms are poorly designed

Fix: 1. Provide feedback: Use the app's feedback feature to report the design issues directly to the developers. 2. Use alternative methods: If p... ⇲

Overuse of web views

Fix: 1. Provide feedback: Use the app's feedback feature to report the overuse of web views, as this may help developers prioritize a fix. 2. Use... ⇲

All at Home interface is outdated and hard to use

Fix: 1. Provide feedback: Use the app's feedback feature to report the outdated interface and suggest improvements. 2. Explore app settings: Some... ⇲

Requires email confirmation every time to log in

Fix: 1. Check 'Remember Me' option: Ensure that you select the 'Remember Me' or 'Stay logged in' option when logging in. 2. Clear app data: Go to... ⇲

Touch ID/Face ID login not functioning

Fix: 1. Check Touch ID/Face ID settings: Go to Settings > Face ID & Passcode (or Touch ID & Passcode) and ensure that All at Home is enabled. 2.... ⇲

Permissions issue

Inability to access certain app sections

Fix: 1. Check for app updates: Go to the App Store and ensure you have the latest version of the app. 2. Restart the app: Force close and reopen... ⇲

Inability to open gate from the app

Fix: 1. Check app permissions: Go to Settings > Privacy > App Permissions and ensure All at Home has the necessary permissions enabled. 2. Restar... ⇲

Compatibility issue

All at Home does not work on iPhone SE

Fix: 1. Check compatibility: Ensure that your iPhone SE is running the latest iOS version compatible with All at Home. 2. Restart the iPhone: A s... ⇲

Payments issue

Recurring payment issues

Fix: 1. Check payment method: Go to Settings > [your name] > Payment & Shipping and ensure your payment method is valid and up to date. 2. Review... ⇲

Screen issue

Blank screens when accessing certain features

Fix: 1. Restart the app: Force close and reopen the app to refresh its functionality. 2. Check for app updates: Ensure you have the latest versio... ⇲

Performance issue

Inconsistent app performance

Fix: 1. Restart your iPhone: A simple restart can often resolve performance issues. 2. Clear app cache: If the app has a cache clearing option, u... ⇲

Support issue

Difficulties in contacting management through the app

Fix: 1. Check for contact options: Look for a 'Contact Us' or 'Help' section within the app for alternative contact methods. 2. Use email or phon... ⇲

Unresponsive customer support for app issues

Fix: 1. Use alternative contact methods: If the app's support feature is unresponsive, try reaching out via email or phone directly. 2. Document... ⇲

Customization issue

Lack of pest control request feature

Fix: 1. Provide feedback: Use the app's feedback feature to request the addition of a pest control request feature. 2. Use alternative methods: I... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.8%

Neutral

2.3%

Bad experience

1.9%

~ from our NLP analysis of 12,279 combined software ratings.

Switch to these Alternatives:

MyOCPL

Olyns

Mariners

Crossroads Trading

Lugg - Moving & Delivery

Yodel App

Passport Mobile

Tour24 self-guided apt tour

My Equity - Equity Residential

UDR Resident

Private Data All at Home collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data