fix problems on Tser [iphone]

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—— Run into issues on Tser? Get help pending when official support gets back to you!

Tser: TS, Transgender Dating
Info:
company: DATING APPS LTD
: https://www.tser.app/contact.html
: www.tser.app
Chat with our AI-based Tser Support
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Settings issue

Profile preferences reset after app closure

Fix: After setting your profile preferences, ensure you save any changes before closing the app. Look for a 'Save' or 'Apply' button in the setti... ⇲
 
Account issue

Account suspension issues

Fix: Review the app's terms of service to ensure you are not violating any rules. If you believe your account was suspended in error, try logging... ⇲

Inability to delete account

Fix: Look for an option in the app settings under 'Account' or 'Privacy' that allows you to delete your account. If not found, check the FAQ sect... ⇲

Inconsistent profile verification

Fix: Look for profiles that have a verification badge or symbol, indicating they have been verified. Engage primarily with these users for a more... ⇲
 
Security issue

High number of fake profiles

Fix: Be cautious when interacting with new profiles. Look for verified badges or profiles with multiple photos and detailed information. Avoid en... ⇲

Scammers and bots prevalent

Fix: Be vigilant and trust your instincts. Avoid sharing personal information with users who seem suspicious or overly eager to engage. OR Uti... ⇲
 
Payments issue

Limited messaging capabilities for free users

Fix: Maximize your messaging by being strategic about who you choose to message. Focus on users who are active and likely to respond. OR Consi... ⇲

Misleading app functions requiring payment

Fix: Carefully read the app's descriptions and user reviews to understand which features are free and which require payment before using them.... ⇲
 
Freezing issue

Tser freezes frequently

Fix: Try clearing the app's cache. Go to 'Settings' > 'General' > 'iPhone Storage', find Tser, and select 'Offload App'. This will free up space... ⇲
 
Support issue

Lack of customer support response

Fix: Check the app for any help or FAQ sections that may provide answers to common issues. This can often resolve problems without needing direct... ⇲
 
Uploads issue

Only one photo upload for free users

Fix: Make the most of your single photo upload by choosing a clear, high-quality image that best represents you. Consider using a collage app to... ⇲
 
Privacy issue

No options for hiding profiles from unwanted users

Fix: While there may not be a direct option to hide your profile, you can adjust your visibility settings if available in the app's privacy setti... ⇲
 
Compatibility issue

Limited user base in certain areas

Fix: Expand your search radius if the app allows it, which may help you find more potential matches outside your immediate area. OR Consider u... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
81.6%

Bad experience
12.0%

Neutral
6.4%

~ from our NLP analysis of 5,349 combined software ratings.

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 Private Data Tser collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. 1 month membership: $12.99 1 month of membership
  2. 3 month membership: $26.99 3 month membership
  3. 6 month membership: $45.99 6 month membership