fix problems on GoDublin [iphone]

—— Run into issues on GoDublin? Get help pending when official support gets back to you!

GoDublin - City of Dublin, OH

Info:

company: City of Dublin, Ohio, USA

: https://support.rocksolid.com/

Chat with our AI-based GoDublin Support

🛠️ Common GoDublin Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unintuitive app navigation

Fix: To improve navigation, familiarize yourself with the app's layout. Start by exploring the main menu and any available tabs. Look for a 'Help... ⇲

Difficult to find basic services

Fix: Use the search bar, if available, to type in the specific service you are looking for. This can often yield quicker results than browsing th... ⇲

Crashes issue

GoDublin crashes when submitting service requests

Fix: Before submitting a service request, ensure that your app is updated to the latest version. Check the App Store for any available updates. I... ⇲

UI issue

Inability to view previous service requests

Fix: Check if there is a 'My Requests' or 'History' section within the app. If you cannot find it, try logging out of the app and logging back in... ⇲

Bugs issue

No longer accepts service requests

Fix: If the app is not accepting service requests, check for any announcements or updates from the City of Dublin regarding service availability.... ⇲

Updates issue

Update rendered app non-functional

Fix: If the app becomes non-functional after an update, try uninstalling and reinstalling the app. This can often resolve issues caused by corrup... ⇲

Lack of resolution updates

Fix: If you are not receiving updates on your service requests, check if there is a notification setting within the app that needs to be enabled.... ⇲

Wasted resources on unnecessary updates

Fix: If you believe updates are unnecessary, consider providing feedback through the app's feedback feature or through other channels. Document s... ⇲

Support issue

Poor communication with government departments

Fix: If you are experiencing poor communication, try reaching out through multiple channels. Use the app, email, and phone calls to ensure your c... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

73.7%

Good experience

21.1%

Neutral

5.3%

~ from our NLP analysis of 19 combined software ratings.

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Private Data GoDublin collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics