fix problems on 蔚来 [iphone]

—— Run into issues on 蔚来? Get help pending when official support gets back to you!

蔚来

Info:

company: NIO Co., Ltd

: http://www.nio.com/

Chat with our AI-based 蔚来 Support

🛠️ Common 蔚来 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Disallows foreign phone numbers for reservations

Fix: If you are trying to make a reservation and your foreign phone number is not accepted, consider using a local SIM card or a virtual phone nu... ⇲

Incorrectly treats certain valid phone numbers as virtual

Fix: Double-check the format of the phone number you are entering. Ensure that you are including the correct country code and that there are no e... ⇲

Settings issue

No option to switch language to English

Fix: Check the app settings for any language options. If there is no direct option, try uninstalling the app and reinstalling it while your devic... ⇲

蔚来 defaults to Chinese language

Fix: Change your device's language settings by going to Settings > General > Language & Region and selecting your preferred language. This may pr... ⇲

Loading issue

Slow data loading in US region

Fix: Ensure that your internet connection is stable and fast. Try switching between Wi-Fi and mobile data to see if there is an improvement. You... ⇲

Search issue

Difficult to find Nio life items

Fix: Use the search function within the app to look for specific Nio life items. If the search function is not effective, try browsing through di... ⇲

Notifications issue

No option to disable promotional notifications on iOS

Fix: Go to your iPhone's Settings > Notifications > [App Name] and toggle off 'Allow Notifications' to stop all notifications from the app. This... ⇲

Customization issue

Lacks dark mode support for iOS 13

Fix: If the app does not support dark mode, you can enable the system-wide dark mode on your iPhone by going to Settings > Display & Brightness a... ⇲

Compatibility issue

No English version available

Fix: If the app does not have an English version, consider using a translation app to help you navigate the app. You can use Google Translate's c... ⇲

Not suitable for users from overseas

Fix: If you are overseas and facing issues, consider using a VPN service to connect to a server in the region where the app is primarily used. Th... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

83.3%

Bad experience

11.9%

Neutral

4.8%

~ from our NLP analysis of 168 combined software ratings.

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Private Data 蔚来 collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
- Usage Data
- Diagnostics