fix problems on Shapez [iphone]

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—— Run into issues on Shapez? Get help pending when official support gets back to you!

Shapez - Body Progress Tracker
Info:
company: Powermove s.r.o.
: https://shapez.fit/support
: shapez.fit
Chat with our AI-based Shapez Support
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Glitches issue

Shapez glitches and fails to save pictures

Fix: Ensure that the app has the necessary permissions to access your photos. Go to your iPhone's Settings > Privacy > Photos, and make sure the... ⇲
 
Network issue

Requires Wi-Fi connection for functionality

Fix: Check if the app has an offline mode. Some apps allow you to download data for offline use. Look in the app settings for any options related... ⇲
 
Loading issue

Slow loading of previous pictures

Fix: Try optimizing the app's performance by clearing the cache or data as mentioned earlier. This can help speed up loading times. Additionally,... ⇲
 
Security issue

Limited passcode security options

Fix: Check the app settings for any available security options. If the app only allows a basic passcode, consider using a third-party app that of... ⇲
 
Registration issue

Verification email not received

Fix: Check your spam or junk email folder to see if the verification email was filtered there. If you find it, mark it as 'not spam' to ensure fu... ⇲
 
Syncing issue

Old data not accessible after new input

Fix: Check if the app has a backup or restore feature. If it does, you may be able to restore previous data from a backup. Look in the app settin... ⇲
 
UI issue

Non-intuitive UX and UI elements cut off

Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and check if changing the text size or display sett... ⇲
 
Ads issue

Frequent ads interrupt user experience

Fix: Check if the app offers a premium version or an in-app purchase to remove ads. This is often a straightforward way to enhance your experienc... ⇲
 
Customization issue

Inability to add measurements manually

Fix: Look for an option in the app settings or within the measurement input section that allows for manual entry. Sometimes, this feature is hidd... ⇲
 
Bugs issue

Shapez does not save pictures consistently

Fix: Ensure that the app has the necessary permissions to save photos. Go to Settings > Privacy > Photos and check that the app is allowed to sav... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.4%

Bad experience
6.9%

Neutral
2.7%

~ from our NLP analysis of 188 combined software ratings.

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 Private Data Shapez collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Contact Info
    • User Content

  Cost of Subscriptions
  1. Monthly Premium: $6.99 Use Shapez without any limits for 1 month
  2. Unlimited photos: $3.99 Be able to add more than 2 progress entries.
  3. Yearly Premium: $59.99 Use Shapez without any limitations for 1 year