—— Run into issues on Air Finder & Device Tracker? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Review your subscription plan and consider downgrading to a less expensive option if available. Check the app settings for subscription mana... ⇲
Fix: Ensure that your device's Bluetooth is turned on and that you are within the recommended range for Bluetooth connectivity, which is typicall... ⇲
Fix: Calibrate the app by following any in-app instructions for setting up or recalibrating the device. This may involve moving the device to dif... ⇲
Fix: Check if there are any obstructions between your device and the tracker. Physical barriers can affect signal strength. Move to an open area... ⇲
Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure the app is set to 'Always'... ⇲
Fix: Ensure that the app is updated to the latest version, as updates often include improvements to tracking capabilities. Check the App Store fo... ⇲
Fix: Take time to familiarize yourself with the app's interface. Look for a tutorial or help section within the app that explains how to select d... ⇲
Fix: Spend some time exploring the app's features and layout. Look for any help or tutorial sections that can guide you through the interface.... ⇲
Fix: Check the notification settings for the app on your iPhone. Go to Settings > Notifications, find the app, and ensure that notifications are... ⇲
Fix: If the app allows you to disable prompts for reviews, look for this option in the settings menu. This can help reduce the frequency of these... ⇲
Fix: Review your subscription details in the app settings to ensure you understand what you are being charged for. If you find any discrepancies,... ⇲
Fix: Before subscribing, carefully read the terms and conditions provided in the app. Look for any sections that detail subscription costs and re... ⇲
Fix: Look for a FAQ or help section within the app that may address common issues. This can often provide immediate answers without needing direc... ⇲
Fix: Ensure that the devices you are trying to find are powered on and within Bluetooth range. Check the battery levels of the devices as well.... ⇲