fix problems on My Drama [iphone]

—— Run into issues on My Drama? Get help pending when official support gets back to you!

My Drama: Watch shorts movies

Info:

company: Holy Water Limited

: https://app.dashdramas.com/privacy-policy

: app.dashdramas.com

Chat with our AI-based My Drama Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Account restoration issues

Fix: To restore your account, ensure you are using the same Apple ID that was originally used to create the account. Go to the app settings and l... »»

Misleading free trial

Fix: Before starting the free trial, read the terms and conditions carefully to understand when the trial ends and when charges will begin. Set a... »»

Payments issue

High cost per episode

Fix: Consider purchasing a subscription plan if available, as it may offer a better value compared to buying episodes individually. Check if ther... »»

Limited subscription options

Fix: Check the app settings or the official website for any updates on subscription plans. Sometimes, new plans are introduced that may not be im... »»

Coins not accurately credited

Fix: Ensure that you have a stable internet connection when earning or purchasing coins. If coins are not credited, try restarting the app and ch... »»

Confusing subscription model

Fix: Take time to review the subscription options in detail within the app. Look for a comparison chart or detailed descriptions that clarify wha... »»

Limited earning potential for coins

Fix: Engage with all available activities in the app that offer coins, such as watching ads or completing tasks. Check if there are any daily or... »»

Overpriced content compared to competitors

Fix: Research alternative platforms that offer similar content at a lower price. You may find better deals or subscription options that suit your... »»

Support issue

Poor customer support

Fix: Utilize any available in-app support features, such as FAQs or help sections, which may provide immediate answers to common issues. OR If... »»

Glitches issue

Frequent app glitches

Fix: Make sure your app is updated to the latest version. Go to the App Store, search for the app, and check for updates. Developers often releas... »»

Gameplay issue

Inability to unlock episodes

Fix: Check if you have met all the requirements to unlock the episodes, such as completing previous episodes or having enough coins. Sometimes, s... »»

Ads issue

Ads do not match content availability

Fix: If you encounter ads for content that is not available, try refreshing the app or clearing the cache. This can sometimes resolve discrepanci... »»

Crashes issue

App crashes frequently

Fix: Ensure your device's operating system is up to date, as compatibility issues can cause crashes. Go to Settings > General > Software Update t... »»

Backup issue

Progress loss after reinstalling

Fix: Before reinstalling the app, ensure you are logged into your account. This should save your progress in the cloud, allowing you to restore i... »»

Bugs issue

Inconsistent coin accumulation

Fix: Keep track of your coin earnings and compare them with the activities you complete. If you notice discrepancies, document them and try to id... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.1%

Bad experience

7.8%

Neutral

3.1%

~ from our NLP analysis of 5,840 combined software ratings.

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ShotShort-Dramas&Shorts

BestShort

Private Data My Drama collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Location
- Contact Info
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Search History
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics

Cost of Subscriptions

Coins: $4.99 App Currency
Coins: $24.99 App Currency
Premium: $4.99 Premium Membership
Coins: $1.99 App Currency
Coins: $9.99 App Currency
My Drama Refill Subscription: $19.99 My Drama Refill Subscription
My Drama Refill Subscription: $2.99 My Drama Refill Subscription
Premium: $9.99 Premium Membership
My Drama Refill Subscription: $9.99 My Drama Refill Subscription
Premium: $9.99 Premium Membership