fix problems on Whiteboard [iphone]

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—— Run into issues on Whiteboard? Get help pending when official support gets back to you!

Whiteboard - Widget Messaging
Info:
company: Ample Software LLC
: https://whiteboard.amplesftwr.com
: whiteboard.amplesftwr.com
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Updates issue

widget does not update automatically

Fix: 1. Check widget settings: Go to the widget settings on your iPhone and ensure that the Whiteboard widget is set to refresh automatically. 2... ⇲

zoom feature removed

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as the zoom feature may be reintroduced in future updates. 2... ⇲
 
Bugs issue

drawings get deleted when sending

Fix: 1. Save drawings before sending: Always save your drawings to the app's gallery or export them before sending to avoid loss. 2. Check app p... ⇲

bucket tool erases drawings

Fix: 1. Use the bucket tool carefully: Ensure that you are selecting the correct area to fill and not accidentally touching other parts of your d... ⇲

drawings appear as blank white space

Fix: 1. Restart the app: Close and reopen the Whiteboard app to refresh its content. 2. Check for updates: Make sure you are using the latest ve... ⇲
 
UI issue

group chat rooms do not appear

Fix: 1. Refresh the app: Close and reopen the Whiteboard app to refresh the chat rooms. 2. Check your internet connection: Ensure that you have... ⇲

cannot delete groups

Fix: 1. Check group settings: Look for any settings within the group chat that may allow you to delete or leave the group. 2. Restart the app: S... ⇲

blank widget display

Fix: 1. Restart the app: Close the Whiteboard app and reopen it to refresh the widget display. 2. Re-add the widget: Remove the Whiteboard widge... ⇲
 
Messages issue

messages fail to send

Fix: 1. Check internet connection: Ensure that your device is connected to the internet, as a weak connection can prevent messages from sending.... ⇲

recent chats do not work

Fix: 1. Restart the app: Close and reopen the Whiteboard app to refresh the recent chats list. 2. Check for updates: Ensure that you have the la... ⇲
 
Glitches issue

glitches when zooming in

Fix: 1. Restart the app: Close and reopen the Whiteboard app to refresh its performance. 2. Check for updates: Make sure you are using the lates... ⇲
 
Customization issue

custom colors cannot be saved

Fix: 1. Check app settings: Look for any settings related to color customization and ensure that you are following the correct procedure to save... ⇲
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 what users are saying
Good experience
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Bad experience
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Neutral
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~ from our NLP analysis of 462 combined software ratings.

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 Private Data Whiteboard collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts

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