fix problems on Thunder VPN [iphone]

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—— Run into issues on Thunder VPN? Get help pending when official support gets back to you!

Thunder VPN - VPN & VPN Pro
Info:
company: Free Secure Connected Software Co., Ltd
: http://vpn.thundervpn.xyz
Chat with our AI-based Thunder VPN Support
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Network issue

Cannot connect to servers

Fix: Select a different server location. Open the app, go to the server list, and choose a different server to connect to. Sometimes specific ser... ⇲

Connection issues with the connect button

Fix: Restart the app. Close Thunder VPN completely by swiping it away in the app switcher, then reopen it and try connecting again. OR Check f... ⇲
 
Ads issue

Ads not available for earning coins

Fix: Ensure you have a stable internet connection. Sometimes, ads may not load due to connectivity issues. Try switching between Wi-Fi and mobile... ⇲
 
Installation issue

Requires reinstallation to function

Fix: Try clearing the app's cache and data first. Go to your iPhone settings, find Thunder VPN, and look for options to clear cache or reset sett... ⇲
 
Support issue

Customer support response is slow

Fix: Check the app's FAQ or help section for common issues and solutions. This may provide immediate answers without needing to wait for support.... ⇲
 
Updates issue

Limited functionality in premium version

Fix: Review the premium features listed in the app. Sometimes, features may be limited based on the server you are connected to. Try connecting t... ⇲
 
Performance issue

Inconsistent performance

Fix: Try connecting to a different server. Performance can vary greatly between servers, so switching may improve your experience. OR Limit ba... ⇲
 
Security issue

IP exposed after disconnection

Fix: Enable the kill switch feature if available in the app settings. This feature prevents your IP from being exposed if the VPN connection drop... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.1%

Bad experience
8.4%

Neutral
5.6%

~ from our NLP analysis of 34,669 combined software ratings.

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 Private Data Thunder VPN collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. VIP Service（1 week）: $4.99 Upgrade to VIP for 1 week
  2. Monthly VPN Subscription: $9.99 Unlimited access to super secure VPN servers.
  3. VIP Service(1 year): $49.99 Upgrade to VIP for 1 year
  4. VIP Service: $4.99 Upgrade to VIP for 1 week
  5. VIP Service - 6 month: $29.99 Upgrade to VIP for 6 month
  6. VIP Service (6 month): $29.99 Upgrade to VIP for 6 month