—— Run into issues on Ithlete Train.Recover.Per? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the finger sensor is clean and free from any obstructions. Use a soft cloth to wipe the sensor before each use. Additionally, ma... ⇲
Fix: Ensure that your iPhone's Bluetooth is turned on and functioning properly. You can do this by going to Settings > Bluetooth and toggling it... ⇲
Fix: Before taking a measurement, ensure that you are in a quiet environment and that you are relaxed. Stress and movement can affect the accurac... ⇲
Fix: Ensure that you are using the measuring device correctly according to the instructions. Incorrect usage can lead to inaccurate readings. Dou... ⇲
Fix: Review the subscription options available within the app. If you find the subscription model unsatisfactory, consider using the app's basic... ⇲
Fix: Explore the app's features to maximize the use of the free version. Familiarize yourself with all available tools and options that do not re... ⇲
Fix: Utilize the app's FAQ section or help resources, which may provide answers to common questions and issues. This can often resolve problems w... ⇲
Fix: Explore the app settings to see if there are options to customize the reporting features. Some apps allow users to adjust what data is displ... ⇲
Fix: Refer to the app's help section or user manual for detailed instructions on how to perform tests correctly. This can provide clarity on the... ⇲
Fix: If you are locked out, try uninstalling and reinstalling the app. This can often resolve issues related to updates and restore access to you... ⇲
Fix: Before updating the app, back up your data if the app provides an export feature. This way, you can retain access to your historical data ev... ⇲
Fix: Ensure that your fingers are clean and dry before using the sensor. Moisture or dirt can affect the sensor's ability to read accurately. If... ⇲
Fix: Check the battery level of the measuring device. Low battery can lead to performance issues. Replace the battery if necessary and ensure it... ⇲
Fix: Consider using the app to track your recovery and performance data separately from your workout sessions. You can take measurements before a... ⇲
Fix: Ensure that your iPhone's software is up to date by going to Settings > General > Software Update. An outdated operating system can cause co... ⇲
Fix: Follow the setup instructions step-by-step, and take your time to ensure each step is completed correctly. If you encounter issues, refer to... ⇲