fix problems on Salesloft [iphone]

—— Run into issues on Salesloft ? Get help pending when official support gets back to you!

Salesloft Mobile

Info:

company: Salesloft LLC

: https://salesloft.com/support/

: salesloft.com

Chat with our AI-based Salesloft Support

🛠️ Common Salesloft Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot remove contacts from cadences

Fix: To remove contacts from cadences, open the Salesloft Mobile app and navigate to the 'Cadences' section. Select the cadence you want to modif... ⇲

Limited functionality for running cadences

Fix: To maximize functionality, ensure that you are using the latest version of the Salesloft Mobile app. Check for updates in the App Store and... ⇲

Notifications issue

Refreshing errors when checking notifications

Fix: Try clearing the app cache. Go to your iPhone settings, scroll down to the Salesloft app, and select 'Clear Cache' if available. This can he... ⇲

Notifications do not clear properly

Fix: Try swiping left on the notification to clear it. If it does not work, check your notification settings in the app to ensure they are config... ⇲

Messages issue

Text messages do not display properly

Fix: Check your phone's message settings. Go to Settings > Messages and ensure that 'Show Preview' is enabled. This can help with visibility issu... ⇲

Cannot view or reply to emails on mobile

Fix: Check if your email account is properly linked to the Salesloft app. Go to Settings > Email Accounts and ensure your email is connected. O... ⇲

Texting feature often fails

Fix: Ensure that your mobile data or Wi-Fi connection is stable. A poor connection can cause texting features to fail. Try switching between Wi-F... ⇲

Settings issue

Basic functions like dialing and email tracking are limited

Fix: Ensure that you have granted all necessary permissions to the Salesloft app. Go to Settings > Salesloft and check that permissions for Conta... ⇲

Inability to set tasks for individuals on the go

Fix: Check if the task feature is available in the mobile app. If it is not, consider using a task management app to keep track of tasks until yo... ⇲

UI issue

Inability to see detailed contact records

Fix: To view more details, tap on the contact's name in the app. If the information is limited, check if you can access the contact's full record... ⇲

Cannot expand logs to see notes or prior activities

Fix: Tap on the log entry to see if it expands. If it does not, check for any updates to the app that may improve this functionality. OR If yo... ⇲

Dark mode has poor visibility

Fix: Adjust the brightness settings on your iPhone. Go to Settings > Display & Brightness and increase the brightness to improve visibility in da... ⇲

Loading issue

Salesloft frequently does not load properly

Fix: Try force quitting the app and reopening it. To do this, swipe up from the bottom of the screen and swipe the Salesloft app off the screen.... ⇲

Salesloft does not refresh well

Fix: Try pulling down on the screen to manually refresh the app. This can help load new data. OR If the app still does not refresh, consider l... ⇲

Account issue

Cannot update accounts or pipeline from mobile

Fix: Check if you have the latest version of the app installed. Go to the App Store and update if necessary. This may enable more features for up... ⇲

Compatibility issue