fix problems on WBUR [iphone]

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—— Run into issues on WBUR? Get help pending when official support gets back to you!

WBUR
Info:
company: 90.9 WBUR, Boston’s NPR news station
: https://www.wbur.org/inside/contact
: www.wbur.org
Chat with our AI-based WBUR Support
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Battery issue

High battery consumption

Fix: 1. Go to Settings > Battery to check which apps are consuming the most battery. If WBUR is listed as a high consumer, consider limiting its... ⇲
 
Bugs issue

Inaccurate rewind and fast forward functionality

Fix: 1. Try using the app on a stable Wi-Fi connection to ensure smooth playback. 2. If the issue persists, uninstall and reinstall the app to re... ⇲
 
Loading issue

WBUR hangs on startup

Fix: 1. Force close the app by double-tapping the home button (or swiping up from the bottom) and swiping the WBUR app off the screen. 2. Restart... ⇲
 
UI issue

Loss of landscape view

Fix: 1. Check if your device is locked in portrait mode by swiping down from the top right corner to access the Control Center and ensuring the r... ⇲

No option to go back to the beginning of a show easily

Fix: 1. Look for a rewind button or a 'restart' option in the playback controls. This may be represented by a circular arrow icon. 2. If the opti... ⇲
 
Audio issue

Issues with resuming audio after switching apps

Fix: 1. Ensure that the app has permission to run in the background by going to Settings > WBUR and enabling Background App Refresh. 2. If the is... ⇲

WBUR does not support background audio

Fix: 1. Check the app settings to see if there is an option to enable background audio playback. 2. If not, consider using other apps that suppor... ⇲
 
Ads issue

Frequent interruptions from sponsor announcements

Fix: 1. Check if there is a premium version of the app available that offers an ad-free experience. If so, consider upgrading. 2. If not, try to... ⇲
 
Compatibility issue

Poor performance on older devices

Fix: 1. Clear storage space on your device by deleting unused apps, photos, or files. Go to Settings > General > iPhone Storage to manage your st... ⇲
 
Customization issue

Sleep function difficult to find or use

Fix: 1. Look for the sleep timer option in the app's settings or playback controls. It may be represented by a clock icon. 2. If you cannot find... ⇲
 
Search issue

Inability to search for specific episodes or shows

Fix: 1. Use the app's built-in search feature, if available, to look for specific episodes or shows. This is usually represented by a magnifying... ⇲
 
Payments issue

Repetitive money requests upon app launch

Fix: 1. Check the app settings to see if there is an option to disable notifications or prompts for donations. 2. If the prompts are persistent,... ⇲
 
Performance issue

WBUR consumes excessive CPU resources

Fix: 1. Close other apps running in the background to free up CPU resources. 2. Restart your iPhone to clear any temporary issues that may be cau... ⇲
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 what users are saying
Good experience
97.8%

Neutral
1.2%

Bad experience
1.0%

~ from our NLP analysis of 3,666 combined software ratings.

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 Private Data WBUR collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics