fix problems on TrulyAsian [iphone]

—— Run into issues on TrulyAsian? Get help pending when official support gets back to you!

TrulyAsian - Asian Dating

Info:

company: ROMETIC PTE. LTD.

: https://www.trulyasian.com/about-us

: www.trulyasian.com

Chat with our AI-based TrulyAsian Support

🛠️ Common TrulyAsian Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Verification process crashes

Fix: 1. Restart the app: Close the TrulyAsian app completely and reopen it. This can sometimes resolve temporary glitches. 2. Clear app cache: G... ⇲

SMS verification does not send code

Fix: 1. Check your phone number: Ensure that the phone number you entered is correct and includes the correct country code. 2. Resend the code:... ⇲

Account issue

High number of spam accounts

Fix: 1. Report spam accounts: Use the reporting feature within the app to report any spam accounts you encounter. This helps the platform identif... ⇲

Unfair photo verification policies

Fix: 1. Review guidelines: Carefully read the app's photo verification guidelines to ensure your submission meets all requirements. 2. Use clear... ⇲

TrulyAsian frequently deactivates accounts

Fix: 1. Review terms of service: Make sure you are not violating any of the app's terms of service, which could lead to account deactivation. 2.... ⇲

Inconsistent account access

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can lead to access issues. 2. Clear a... ⇲

Video issue

Poor webcam video quality

Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection, as poor connectivity can affect video quality.... ⇲

Privacy issue

Inability to block users

Fix: 1. Use the report feature: If you cannot block a user, use the report feature to notify the app about the user’s behavior. This can lead to... ⇲

Notifications issue

No notification for new messages

Fix: 1. Check notification settings: Go to your iPhone settings, find TrulyAsian, and ensure that notifications are enabled. 2. In-app notificat... ⇲

UI issue

Misleading app name

Fix: 1. Research the app: Before using the app, read reviews and descriptions to understand its features and target audience. 2. Explore alterna... ⇲

Payments issue

High monthly charges for premium

Fix: 1. Review subscription options: Go to the app's subscription settings to see if there are different plans available, such as quarterly or ye... ⇲

Security issue