fix problems on P. Terry's [iphone]

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—— Run into issues on P. Terry's? Get help pending when official support gets back to you!

P. Terry's
Info:
company: Terry Enterprises, LLC
: https://pterrys.com/feedback/
: pterrys.com
Chat with our AI-based P. Terry's Support
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Bugs issue

No rewards program

Fix: 1. Check the app settings or the P. Terry's website for any announcements regarding a rewards program. 2. If none exists, consider providing... ⇲

Drinks often forgotten

Fix: 1. Double-check your order summary before finalizing to ensure drinks are included. 2. If drinks are frequently forgotten, consider mentioni... ⇲
 
Payments issue

Inconsistent saving of credit card info

Fix: 1. Ensure that you are logged into your account when saving your credit card information. 2. Go to the payment settings in the app and re-en... ⇲

Delivery fees are high

Fix: 1. Check if there are any promotions or discounts available for delivery fees. 2. Consider ordering directly from the restaurant if possible... ⇲
 
Customization issue

No option to add extra items

Fix: 1. Review the menu options carefully to see if there are any customization options available for each item. 2. If the app does not allow add... ⇲

No option for non-egg breakfast sandwiches

Fix: 1. Review the menu carefully to see if there are any vegetarian or non-egg options available. 2. If not, consider calling the restaurant to... ⇲
 
UI issue

Confusing pickup instructions

Fix: 1. Look for a help or FAQ section in the app that may clarify pickup instructions. 2. If instructions are unclear, consider calling the rest... ⇲

No curbside pickup button in app

Fix: 1. Check the app for any settings or options related to pickup that may not be immediately visible. 2. If no curbside option exists, conside... ⇲
 
Support issue

Delivery issues with no resolution

Fix: 1. Document the details of your delivery issue, including order number and time of delivery. 2. Use the app's support feature or website to... ⇲

No way to report missing items

Fix: 1. Keep a record of your order and any missing items. 2. Use the app's support feature or website to report the missing items, providing all... ⇲
 
Crashes issue

P. Terry's does not open

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Ensure your iPhone is updated to the latest iOS version. 3. If the app still does n... ⇲
 
Registration issue

Verification process is cumbersome

Fix: 1. Ensure you are entering the correct information during the verification process. 2. If the process is still cumbersome, consider using a... ⇲
 
Compatibility issue

Missing features compared to website

Fix: 1. Check for any updates to the app that may add missing features. 2. Use the website for transactions that require those features until the... ⇲

P. Terry's lacks native capabilities

Fix: 1. Check for any updates to the app that may add native capabilities. 2. Use the website for features that are not available in the app unti... ⇲
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 what users are saying
Bad experience
55.8%

Good experience
40.4%

Neutral
3.8%

~ from our NLP analysis of 52 combined software ratings.

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 Private Data P. Terry's collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Diagnostics