fix problems on AJ Bell [iphone]

—— Run into issues on AJ Bell? Get help pending when official support gets back to you!

AJ Bell

Info:

company: AJ Bell

: https://www.ajbell.co.uk/can-we-help

: www.ajbell.co.uk

Chat with our AI-based AJ Bell Support

🛠️ Common AJ Bell Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

AJ Bell freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the AJ Bell app o... ⇲

slow loading times

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > AJ Bell and selecting 'Offload App'. This will remove the app but k... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version by going to the App Store and checking for updates. 2. Restart your iPhone to clear temporary files... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look for a download button or option in the settings or during conten... ⇲

Support issue

poor customer support

Fix: 1. Utilize the app's FAQ or help section, which may provide answers to common issues. 2. If you need assistance, try reaching out through so... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > AJ Bell. Ensure that notifications are enabled and set to your pr... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Take notes on where key features are located. 2. Look for a tutorial... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. If customization is... ⇲

Battery issue

high battery consumption

Fix: 1. Check battery usage by going to Settings > Battery. Identify if AJ Bell is consuming an excessive amount of battery. If so, limit usage o... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. If your device is outdated, consider upgrad... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.2%

Neutral

4.1%

Bad experience

2.7%

~ from our NLP analysis of 73 combined software ratings.

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Private Data AJ Bell collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Identifiers
- Diagnostics