fix problems on TripCase [iphone]

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TripCase
Info:
company: Sabre Inc.
: https://tripcase.zendesk.com/
: www.tripcase.com
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Syncing issue
does not import all reservation details

Fix: 1. Check your email settings: Ensure that the email address linked to your TripCase account is the same as the one used for your flight rese... ⇲
missing flight confirmation numbers

Fix: 1. Check your email: Ensure you have the correct flight confirmation numbers from your airline's email. If they are missing, you may need to... ⇲
cannot merge past trips

Fix: 1. Manually consolidate information: If merging is not possible, consider creating a new trip that includes details from past trips manually... ⇲
 
Bugs issue
fails to recognize flight changes

Fix: 1. Refresh the app: Pull down on the screen in the app to refresh the data. This can help in recognizing any recent changes to your flight s... ⇲
does not recognize layovers

Fix: 1. Manually enter layover details: If the app does not automatically recognize layovers, you can manually add them in the flight details sec... ⇲
 
Loading issue
inconsistent data loading

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can lead to inconsistent data loading.... ⇲
 
Offline issue
no offline access

Fix: 1. Download itineraries: Before traveling, ensure you download your itineraries while connected to the internet. This will allow you to acce... ⇲
 
Sharing issue
cannot share full itinerary

Fix: 1. Use the copy link feature: If the app allows, copy the link to your itinerary and share it via email or messaging apps. This may not shar... ⇲
 
Customization issue
manual entry is time-consuming

Fix: 1. Use email forwarding: Forward your flight confirmation emails to TripCase to automatically import details, reducing the need for manual e... ⇲
inability to add new flights

Fix: 1. Check for app updates: Ensure you are using the latest version of TripCase, as updates may fix bugs related to adding flights. 2. Restart... ⇲
 
Updates issue
performance issues after updates

Fix: 1. Restart your iPhone: A simple restart can often resolve performance issues after an update by clearing temporary files. 2. Clear app cach... ⇲
 
Support issue
no customer support contact

Fix: 1. Check the app for help sections: Look for FAQs or help articles within the app that may address your issues without needing direct suppor... ⇲
 
UI issue
does not display time zones

Fix: 1. Manually adjust time zones: When entering flight details, make sure to include the correct time zone information manually. 2. Use a world... ⇲
 
Crashes issue
app crashes when sharing

Fix: 1. Restart your iPhone: A simple restart can often resolve app crashes by clearing temporary files. 2. Update the app: Go to the App Store a... ⇲
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 what users are saying
Bad experience
48.7%

Good experience
39.9%

Neutral
11.5%

~ from our NLP analysis of 670 combined software ratings.

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Visa Benefits

 Private Data TripCase collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data