fix problems on SanDisk Ibi [iphone]

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—— Run into issues on SanDisk Ibi? Get help pending when official support gets back to you!

SanDisk ibi
Info:
company: Western Digital Technologies, Inc.
: https://ibisupport.sandisk.com
: www.meetibi.com
Chat with our AI-based SanDisk ibi Support
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Uploads issue

SanDisk ibi does not allow adding photos

Fix: If you are unable to add photos to the SanDisk ibi app, first check if you have the latest version of the app installed. Go to the App Store... ⇲
 
UI issue

Inconsistent touch functionality on iPhone

Fix: To address inconsistent touch functionality, first ensure that your iPhone's software is up to date. Go to Settings > General > Software Upd... ⇲

SanDisk ibi not designed for smaller screens

Fix: If the app is difficult to use on smaller screens, try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness... ⇲

Confusing user interface

Fix: If you find the user interface confusing, take some time to explore the app's features. Look for a tutorial or help section within the app t... ⇲
 
Slow issue

Slow picture transfer

Fix: If picture transfers are slow, check your Wi-Fi connection. Ensure that you are connected to a strong and stable network. You can also try t... ⇲
 
Compatibility issue

Limited iCloud compatibility

Fix: To work around limited iCloud compatibility, you can manually back up your photos to iCloud by exporting them from the SanDisk ibi app to yo... ⇲

Withdrawal of TV app support

Fix: If the SanDisk ibi app no longer supports the TV app, consider using alternative methods to view your photos on a TV. You can use screen mir... ⇲
 
Security issue

Malware warning from router

Fix: If you receive a malware warning from your router while using the SanDisk ibi app, ensure that your router's firmware is up to date. Check t... ⇲
 
Login issue

Login issues after updates

Fix: If you are experiencing login issues after an app update, first try logging out of the app and then logging back in. If that does not work,... ⇲
 
Bugs issue

Time-consuming to delete duplicates

Fix: To efficiently delete duplicate photos in the SanDisk ibi app, first sort your photos by date or name to easily identify duplicates. You can... ⇲
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 what users are saying
Good experience
95.2%

Neutral
3.0%

Bad experience
1.8%

~ from our NLP analysis of 2,762 combined software ratings.

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 Private Data SanDisk ibi collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics