fix problems on Qi Services [iphone]

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—— Run into issues on Qi Services? Get help pending when official support gets back to you!

Qi Services
Info:
company: THE INTERNATIONAL SMART CARD CO. LLC
: https://qi.iq/arabic/contact-us
Chat with our AI-based Qi Services Support
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Settings issue

Cannot save information

Fix: Ensure that the app has the necessary permissions to save data on your device. Go to your iPhone settings, find the Qi Services app, and che... ⇲
 
Notifications issue

No prior limit notifications

Fix: Check the app settings for notification preferences. Ensure that notifications are enabled for limit alerts. If not, enable them to receive... ⇲
 
Account issue

Confusing card blocking process

Fix: Refer to the app's help section or FAQ for guidance on how to block your card. Follow the step-by-step instructions provided there to ensure... ⇲

Card approved but not received

Fix: Check the app for any tracking information regarding your card shipment. There may be a section that provides updates on the status of your... ⇲

Inability to change password without data loss

Fix: Before changing your password, ensure you have backed up any important data or information within the app. This can usually be done through... ⇲

Limited bank statement options

Fix: Explore the app's settings to see if there are options to customize the bank statement format or download options. Sometimes, these settings... ⇲

Verification process unstable

Fix: Ensure that you have a stable internet connection during the verification process. If the connection drops, it can cause instability. OR... ⇲

Account verification photo not accepted

Fix: Ensure that the photo meets the app's requirements (e.g., clear, well-lit, no obstructions). Retake the photo if necessary, following the gu... ⇲

No option to unblock card

Fix: Check the app's help section for instructions on how to unblock your card. There may be a specific process outlined there. OR If unblocki... ⇲
 
Support issue

No response from customer support

Fix: Check if there are alternative support channels available, such as live chat or social media. Sometimes, reaching out through different plat... ⇲

Poor customer service

Fix: Utilize any available self-help resources within the app, such as FAQs or troubleshooting guides, to resolve common issues without needing t... ⇲
 
Crashes issue

Qi Services crashes on iOS

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Qi Services, and check for updates. Updating can fix... ⇲
 
Network issue

Suspended application with no internet

Fix: Check your internet connection by trying to access other apps or websites. If your connection is unstable, consider switching to a different... ⇲
 
Glitches issue

Glitches and bugs

Fix: Keep the app updated to the latest version, as updates often include bug fixes. Check the App Store for any available updates. OR If you... ⇲
 
Camera issue

Camera issues for face identification

Fix: Ensure that the camera lens is clean and unobstructed. Test the camera in other apps to confirm it is functioning properly. OR Check the... ⇲
 
Customization issue

No Arabic language support

Fix: Check the app settings to see if there is an option to change the language. If Arabic is not available, consider using a translation app alo... ⇲

No dark mode option

Fix: Check your device settings to see if enabling dark mode at the system level affects the app. Some apps automatically adjust to the system th... ⇲

No Kurdish language support

Fix: Similar to the Arabic language issue, check if there are any language settings in the app that might allow for a workaround or alternative l... ⇲
 
Messages issue

No OTP message for transactions

Fix: Check your phone settings to ensure that SMS notifications are enabled and that the number linked to your account is correct. OR If you a... ⇲
 
Loading issue

Qi Services stops working with high user load

Fix: Try using the app during off-peak hours when user load may be lower. This can help improve performance and reduce crashes. OR Clear the a... ⇲
 
Downloads issue

No option to download all bank statements at once

Fix: Check if the app allows batch downloads or if you can select multiple statements to download at once. This option may be hidden in the setti... ⇲
 
Payments issue

No option to add payment from the app

Fix: Explore the app's settings or payment section to see if there are any hidden options for adding payment methods. Sometimes, these options ar... ⇲
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 what users are saying
Good experience
88.4%

Bad experience
8.1%

Neutral
3.5%

~ from our NLP analysis of 83,644 combined software ratings.

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 Private Data Qi Services collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contacts
    • Diagnostics