fix problems on Map My Walk [iphone]

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—— Run into issues on Map My Walk ? Get help pending when official support gets back to you!

Map My Walk by Outside
Info:
company: Outside Television Inc
: https://support.mapmyfitness.com/
: www.mapmywalk.com
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Freezing issue
App freezes and crashes

Fix: Close the app completely and restart it. On iPhone, swipe up from the bottom of the screen and swipe the app off the screen to close it. The... »»
App hangs during use

Fix: Close other apps running in the background to free up memory. Double-tap the home button and swipe up on apps to close them. OR Reboot yo... »»
 
Syncing issue
Syncing issues with Apple Watch

Fix: Ensure that both the iPhone and Apple Watch are connected via Bluetooth. Check the connection in the Bluetooth settings on your iPhone. OR... »»
Delayed workout syncing

Fix: Manually sync workouts by pulling down on the workout history screen in the app to refresh it. This can sometimes trigger a sync with the se... »»
 
Bugs issue
App fails to record workouts

Fix: Ensure that you are starting the workout correctly by tapping the 'Start' button. Wait for the GPS signal to lock before starting your worko... »»
Exaggerated calorie counts

Fix: Review your personal settings in the app to ensure that your weight, height, and age are entered correctly, as these factors influence calor... »»
App cannot differentiate between walking and riding

Fix: Manually select the workout type before starting your session. Choose 'Walking' or 'Cycling' to ensure the app tracks the activity correctly... »»
Problems with workout history accuracy

Fix: Regularly check and manually log workouts to ensure accuracy. If discrepancies arise, adjust the entries as needed. OR Export your workou... »»
 
Loading issue
Difficulty starting the app

Fix: Restart your iPhone. This can clear temporary glitches that may prevent the app from launching properly. OR Delete and reinstall the app.... »»
 
Customization issue
Inability to edit workout details

Fix: Check if the app allows editing by tapping on the workout in your history. Look for an 'Edit' option, which may be hidden in a menu or setti... »»
Lack of housework tracking option

Fix: Use the 'Other' workout type to log housework activities manually. This allows you to track the duration and effort of these activities. O... »»
Limited social media sharing functionality

Fix: Check the app's settings for social media sharing options. Ensure that you have linked your social media accounts properly within the app.... »»
Difficulty tracking specific workout types

Fix: Use the 'Other' category to log workouts that are not specifically listed. This allows you to track duration and effort even if the type is... »»
 
UI issue
Unresponsive 'end workout' button

Fix: Try tapping the button multiple times or swiping the screen to see if it becomes responsive. Sometimes, the app may lag due to processing de... »»
 
Audio issue
Inconsistent pace announcements

Fix: Check the app's audio settings to ensure that pace announcements are enabled. Go to Settings within the app and look for audio cues or annou... »»
Issues with background music playback

Fix: Check the app's audio settings to ensure that background music is enabled. Look for options related to music playback within the app setting... »»
 
Installation issue
Requires frequent reinstallation

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, selecting Map My Walk, and choosing 'Offload App'. This can help reso... »»
 
Settings issue
Unclear subscription cancellation instructions

Fix: To cancel your subscription, go to Settings > [your name] > Subscriptions on your iPhone. Find Map My Walk and select 'Cancel Subscription'.... »»
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.2%

Neutral
1.9%

Bad experience
0.9%

~ from our NLP analysis of 420,226 combined software ratings.

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 Private Data Map My Walk collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly MVP: $7.99 1 month MVP membership for the app and website.
  2. Monthly MVP: $7.99 1 month MVP membership for the app and website.
  3. Annual MVP: $29.99 Best value! 1 year MVP membership for the app and website at the lowest monthly rate.
  4. Annual MVP: $29.99 Best value! 1 year MVP membership for the app and website at the lowest monthly rate.
  5. Annual MVP: $34.99 Best value! 1 year MVP membership for the app