fix problems on Bible Audio [iphone]

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—— Run into issues on Bible Audio? Get help pending when official support gets back to you!

Bible Audio
Info:
company: HarperCollins Christian Publishing, Inc.
: https://support.biblegateway.com/hc/en-us/categories/115002070348
: www.biblegateway.com
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Audio issue

audio playback issues

Fix: 1. Check your internet connection if streaming audio. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Go to Settings... ⇲

audio stops when app is minimized

Fix: 1. Check the app settings for any options related to background audio playback and ensure it is enabled. 2. Restart your iPhone to clear any... ⇲
 
Bugs issue

does not save last reading position

Fix: 1. Ensure that you are logged into your account within the app, as some apps save your progress based on user accounts. 2. Check the app set... ⇲

repeats chapters unexpectedly

Fix: 1. Check the playback settings in the app to see if there is a repeat option enabled. Disable it if it is turned on. 2. Restart the app to s... ⇲
 
Network issue

offline functionality unreliable

Fix: 1. Before going offline, ensure that you have downloaded the necessary audio files or Bible translations. Go to the app settings and look fo... ⇲
 
Payments issue

subscription fee concerns

Fix: 1. Review your subscription plan in the app settings to ensure you are on the plan that best fits your needs. 2. If you find the subscriptio... ⇲

inability to unlock paid features

Fix: 1. Ensure that you are logged into the correct account that has the paid subscription. 2. Check the app settings for any options to restore... ⇲
 
Updates issue

persistent upgrade banner

Fix: 1. Check if there is an option in the app settings to dismiss or hide the upgrade banner. 2. If the banner is intrusive, consider updating t... ⇲
 
Content issue

missing popular Bible translations

Fix: 1. Check the app settings or library section to see if there is an option to download additional translations. 2. If the translations are no... ⇲
 
Syncing issue

inconsistent verse matching with audio

Fix: 1. Ensure that you are using the latest version of the app, as updates may fix verse matching issues. 2. Check the settings for any options... ⇲
 
Loading issue

Bible Audio stuck on loading screen

Fix: 1. Force close the app by swiping it away in the app switcher and then reopen it. 2. Restart your iPhone to clear any temporary glitches tha... ⇲
 
Downloads issue

audio files fail to download

Fix: 1. Ensure you have a stable internet connection when attempting to download audio files. Switch between Wi-Fi and cellular data if necessary... ⇲
 
Support issue

poor customer support response

Fix: 1. Look for FAQs or help sections within the app that may address your concerns without needing to contact support. 2. Check online forums o... ⇲
 
UI issue

navigational issues after updates

Fix: 1. Familiarize yourself with any new navigation changes by checking the app's update notes or help section. 2. If the navigation is confusin... ⇲
 
Ads issue

ads during paid subscription

Fix: 1. Check your subscription status in the app settings to ensure you are on the correct plan that should not include ads. 2. If ads are still... ⇲
 
Customization issue

limited font size options

Fix: 1. Check the app settings for any accessibility options that may allow you to adjust font size. 2. If font size options are limited, conside... ⇲
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 what users are saying
Bad experience
45.0%

Good experience
42.9%

Neutral
12.1%

~ from our NLP analysis of 422 combined software ratings.

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 Private Data Bible Audio collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Bible Audio Monthly: $1.99 Monthly subscription for Bible Audio
  2. Bible Audio Yearly: $19.99 Yearly subscription for Bible Audio
  3. Bible Audio Monthly: $1.59 Monthly subscription for Bible Audio
  4. Bible Audio Yearly: $15.99 Yearly subscription for Bible Audio