fix problems on TeleOnce [iphone]

—— Run into issues on TeleOnce? Get help pending when official support gets back to you!

TeleOnce

Info:

company: TeleOnce

: https://teleonce.com/contactenos/

: teleonce.com

Chat with our AI-based TeleOnce Support

🛠️ Common TeleOnce Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

TeleOnce does not open

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

program stops

Fix: 1. Check for updates: Go to the App Store, tap on your profile icon at the top right, and scroll down to see if there are updates available... ⇲

Network issue

constant offline issues

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or cellular data. Try opening a web page in Safari to confirm connectiv... ⇲

live programming not available

Fix: 1. Check your subscription: Ensure that your subscription includes live programming access. If not, consider upgrading your plan. OR 2. R... ⇲

no live transmission

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as live transmission requires a good connection. OR 2. U... ⇲

inability to access live programming

Fix: 1. Check subscription status: Ensure that your subscription is active and that you have access to live programming. OR 2. Refresh the app... ⇲

Syncing issue

audio and video out of sync

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue resolves itself. OR 2. Check for updates: Ensure that both... ⇲

Loading issue

spooling issues

Fix: 1. Check your internet speed: Use a speed test app to ensure your connection is fast enough for streaming. If it's slow, try switching to a... ⇲

Compatibility issue

no Picture in Picture support

Fix: 1. Check app settings: Go to the app settings and see if there is an option to enable Picture in Picture mode. If not, this feature may not... ⇲

Permissions issue

cannot access specific programs

Fix: 1. Check subscription status: Ensure that your subscription is active and that you have access to the specific programs you are trying to vi... ⇲

UI issue

incomplete display on iPad

Fix: 1. Rotate the iPad: Sometimes, simply rotating the iPad can help the app adjust its display settings. OR 2. Check for updates: Ensure tha... ⇲

Crashes issue

TeleOnce crashes when viewing videos

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find TeleOnce, and select 'Offload App'. This will remove the app but keep it... ⇲

automatic closure of app

Fix: 1. Update the app: Go to the App Store and check for any available updates for TeleOnce, as updates often fix stability issues. OR 2. Fre... ⇲

Performance issue

TeleOnce performance has worsened

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find TeleOnce, and select 'Offload App'. This will remove the app but keep it... ⇲

Bugs issue

not worth using

Fix: 1. Explore alternative apps: If the app does not meet your needs, consider looking for alternative streaming apps that offer better performa... ⇲