fix problems on Swedish Health Connect [iphone]

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—— Run into issues on Swedish Health Connect? Get help pending when official support gets back to you!

Swedish Health Connect
Info:
company: SWEDISH HEALTH SERVICES
: https://www.swedish.org
: www.swedish.org
Chat with our AI-based Swedish Health Connect Support
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Bugs issue

Feature not available error message

Fix: 1. Check for updates: Ensure that you have the latest version of the app installed, as updates may fix bugs or enable features. 2. Restart... ⇲
 
Customization issue

Limited scheduling options for mammograms

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as new scheduling options may be added in updates. 2. Use alternativ... ⇲
 
Freezing issue

Swedish Health Connect is slow and freezes

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer models) and swipe up on apps to close them, fre... ⇲
 
Messages issue

Messages lost when app stalls

Fix: 1. Regularly save important messages: Take screenshots or copy important messages to a notes app to prevent loss. 2. Restart the app: If th... ⇲

Cannot reply to messages from provider

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as this may resolve messaging issues. 2. Restart the app: Close the... ⇲
 
Login issue

Login issues with session expiration

Fix: 1. Check your internet connection: Ensure you have a stable connection, as poor connectivity can cause session issues. 2. Update the app: G... ⇲

Does not save MyChart login info

Fix: 1. Check app settings: Look for an option in the app settings to enable saving login information. 2. Update the app: Ensure you have the la... ⇲

Session times out immediately after login

Fix: 1. Check your internet connection: Ensure you have a stable connection, as poor connectivity can cause session timeouts. 2. Update the app:... ⇲

Constant login issues

Fix: 1. Check your internet connection: Ensure you have a stable connection, as poor connectivity can cause login issues. 2. Update the app: Go... ⇲
 
Payments issue

Billing badges persist despite payments

Fix: 1. Refresh the app: Close and reopen the app to see if the badges update. 2. Check payment confirmation: Ensure that your payment has been... ⇲
 
Support issue

No feedback mechanism within the app

Fix: 1. Check the app settings: Look for a help or support section that may include a feedback option. 2. Visit the official website: Check the... ⇲
 
Network issue

Unable to connect to MyChart

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. 2. Restart the app: Close the app completely and... ⇲
 
Uploads issue

No option to email records to other practitioners

Fix: 1. Check the app settings: Look for any sharing options within the app that may allow you to send records. 2. Use alternative methods: If t... ⇲
 
Compatibility issue

No support for iPad layout

Fix: 1. Use the iPhone version on iPad: Download the iPhone version of the app on your iPad, which may work in compatibility mode. 2. Adjust dis... ⇲
 
Account issue

Unable to access test results

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as this may resolve access issues. 2. Restart the app: Close the app... ⇲
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 what users are saying
Good experience
97.0%

Neutral
2.2%

Bad experience
0.8%

~ from our NLP analysis of 9,186 combined software ratings.

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 Private Data Swedish Health Connect collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics