fix problems on MaskCall [iphone]

—— Run into issues on MaskCall? Get help pending when official support gets back to you!

MaskCall

Info:

company: Beijing Neutrino Flying Technology Co., Ltd.

: https://neutryflyzjx.com/FAQ.html

: neutryflyzjx.com

Chat with our AI-based MaskCall Support

🛠️ Common MaskCall Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MaskCall freezes while watching stream

Fix: 1. Restart the App: Close the MaskCall app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and... ⇲

slow loading times

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if loading... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download Content: If the app allows, download streams or content for offline viewing. Look for a download option within the app settings... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the App: Ensure you are using the latest version of MaskCall by checking for updates in the App Store. 2. Free Up Memory: Close ot... ⇲

Support issue

poor customer support

Fix: 1. Use In-App Help: Check if the app has a help or FAQ section that can provide answers to common issues. 2. Community Forums: Look for user... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check Notification Settings: Go to Settings > Notifications > MaskCall and ensure that notifications are enabled and set to your preferen... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check Compatibility: Verify that your device meets the minimum requirements for the app. This information can usually be found on the App... ⇲

UI issue

cluttered user interface

Fix: 1. Customize Layout: Check if the app allows you to customize the layout or hide certain features. Look for settings that let you adjust the... ⇲

Customization issue

lack of customization options

Fix: 1. Explore Settings: Go through the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2... ⇲

Battery issue

high battery consumption

Fix: 1. Limit Background Activity: Go to Settings > General > Background App Refresh and turn it off for MaskCall to reduce battery usage. 2. Low... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

61.5%

Bad experience

23.1%

Neutral

15.4%

~ from our NLP analysis of 13 combined software ratings.

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Private Data MaskCall collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contacts
- Identifiers
- Usage Data
- Diagnostics