—— Run into issues on Green Chef? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings to ensure that notifications are enabled. Go to your iPhone's Settings > Notifications > Green Chef and make sure 'Al... ⇲
Fix: Open the Green Chef app and navigate to your account settings. Look for a section labeled 'Subscription' or 'Manage Subscription'. Follow th... ⇲
Fix: Explore the app's settings to see if there are any options to adjust your dietary preferences. If the app allows, update your profile to ref... ⇲
Fix: Review the meal options available each week and select meals that best fit your preferences. If the selection is too limited, consider adjus... ⇲
Fix: Review the meal options carefully; some meals may allow for ingredient swaps or modifications. If this feature is not available, consider re... ⇲
Fix: Check if there are any filters available in the meal selection section that allow you to narrow down options based on dietary needs, even if... ⇲
Fix: Explore the app weekly to see if new meals are added. If you find the variety lacking, consider providing feedback through the app to sugges... ⇲
Fix: Utilize the in-app support feature to submit your inquiries or issues. This may provide a quicker response than email or phone support. OR... ⇲
Fix: Check if there is a tracking feature within the app. Sometimes, tracking information is available under the 'Orders' or 'Delivery' section.... ⇲
Fix: Go to the app's account settings and look for a 'Delivery Address' section. Update your address there and save the changes. Make sure to do... ⇲
Fix: Review the rewards and discounts section in the app carefully. Sometimes, there are specific terms and conditions that apply to rewards that... ⇲
Fix: If you notice issues with food quality, document your experiences and report them through the app's feedback feature. This can help the comp... ⇲
Fix: When receiving your delivery, inspect the items immediately. If you notice any freshness issues, report them through the app or customer ser... ⇲