—— Run into issues on Voatz? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure you are in a well-lit area when taking your ID photo. Natural light is best, so try to avoid harsh shadows or direct sunlight. Hold t... ⇲
Fix: Check if the app has a settings option that allows access to your photo library. If it does, enable this feature to allow uploads from your... ⇲
Fix: Ensure that your phone number is entered correctly in the app. If you are not receiving the verification code, try restarting your phone and... ⇲
Fix: Make sure your camera lens is clean and unobstructed. Restart the app and try again. If the issue persists, check your device settings to en... ⇲
Fix: Take your time to read each step of the verification process carefully. If the app provides a help or FAQ section, refer to it for guidance... ⇲
Fix: If your ID verification is taking longer than expected, check your internet connection to ensure it is stable. Sometimes, a poor connection... ⇲
Fix: Familiarize yourself with the verification steps before starting. If the app provides a tutorial or guide, make sure to review it to underst... ⇲
Fix: Try to vote during off-peak hours when fewer users are likely to be online. This can help reduce the load on the servers and improve your ex... ⇲
Fix: Check your internet connection to ensure you are connected to Wi-Fi or have a strong cellular signal. If you are on Wi-Fi, try restarting yo... ⇲
Fix: If you experience slow performance, try using the app during non-peak hours when server demand is lower. This can help improve your experien... ⇲
Fix: Ensure that your device's software is up to date, as updates can improve connectivity. Also, check your network settings to ensure they are... ⇲
Fix: Ensure that your app is updated to the latest version available in the App Store. If it is already updated, try uninstalling and reinstallin... ⇲
Fix: Regularly check the App Store for updates to ensure you are using the latest version of the app. Enable automatic updates in your device set... ⇲
Fix: Double-check that all required fields are filled out correctly and that you are using a valid email address. Ensure that your password meets... ⇲
Fix: Reduce the app's background activity by going to Settings > General > Background App Refresh and turning it off for Voatz. This can help con... ⇲