—— Run into issues on Backcountry Ski? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲
Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or have a strong cellular signal. Try opening a web page to confirm con... ⇲
Fix: 1. Check location settings: Go to Settings > Privacy > Location Services. Ensure that location services are enabled for the Backcountry Ski... ⇲
Fix: 1. Recalibrate the app: Look for a calibration option in the app settings. This may help improve the accuracy of slope angle readings. OR... ⇲
Fix: 1. Check for updates: Ensure the app is updated to the latest version, as updates may fix bugs related to loading reports. OR 2. Try a di... ⇲
Fix: 1. Review the app tutorial: If available, go through any tutorial or help section within the app that explains how to download maps. OR 2... ⇲
Fix: 1. Check spam/junk folder: Sometimes, password reset emails can end up in the spam folder. Make sure to check there. OR 2. Ensure correct... ⇲
Fix: 1. Update the app: Go to the App Store, search for Backcountry Ski, and see if there is an update available. Install it to fix potential bug... ⇲
Fix: 1. Go to Settings > [your name] > Subscriptions. Find the Backcountry Ski subscription and select it. You should see an option to cancel the... ⇲