fix problems on Blue Element [iphone]

—— Run into issues on Blue Element ? Get help pending when official support gets back to you!

Blue Element Mobile IL

Info:

company: Luminare Health Benefits, Inc

: https://web7.trustmarkcompanies.com/apps/um/login/ICEPortalLogin.jsp?t_eventcode=1001

Chat with our AI-based Blue Element Support

🛠️ Common Blue Element Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cost estimator results in error messages on mobile

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for Blue Element Mobile IL, and check for updates. If... ⇲

Provider search not optimized for mobile screen sizes

Fix: 1. Try rotating your device to landscape mode to see if the layout improves. This can sometimes provide a better view of the search results.... ⇲

Slow issue

Slow performance and outdated interface

Fix: 1. Close any unnecessary apps running in the background. Double-click the home button (or swipe up from the bottom on newer models) and swip... ⇲

Login issues and frequent bugs

Fix: 1. Ensure you are entering the correct username and password. If you are unsure, use the 'Forgot Password' feature to reset your password. 2... ⇲

Sign-in failures with ID number

Fix: 1. Double-check that you are entering the correct ID number. Ensure there are no typos or extra spaces. 2. Clear the app's cache by going to... ⇲

Account issue

Inability to access account after password reset

Fix: 1. After resetting your password, ensure you are using the new password to log in. Sometimes, users mistakenly try to use the old password.... ⇲

UI issue

Poor design and functionality

Fix: 1. Familiarize yourself with the app's layout and features. Sometimes, understanding how to navigate the app can improve your experience. 2.... ⇲