fix problems on ESL Business [iphone]

—— Run into issues on ESL Business ? Get help pending when official support gets back to you!

ESL Business Mobile Banking

Info:

company: ESL Federal Credit Union

: https://www.esl.org/business/small-business/online-business-services

: www.esl.org

Chat with our AI-based ESL Business Support

🛠️ Common ESL Business Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Back button logs out instead of going back

Fix: Instead of using the back button, try using the navigation menu to return to the previous screen. This can help avoid logging out unintentio... ⇲

Mobile deposit feature frequently fails

Fix: Ensure that you are in a well-lit area when taking pictures of your checks. Good lighting can help the app read the check more accurately. A... ⇲

Crashes issue

ESL Business crashes after multiple mobile check deposits

Fix: Close the app completely and restart it before making another deposit. To do this, double-click the home button (or swipe up from the bottom... ⇲

Account issue

Locked out of account for extended periods

Fix: If you are locked out, try using the 'Forgot Password' feature to reset your password. This can often unlock your account immediately after... ⇲

Frequent password resets required

Fix: Consider using a password manager to store your passwords securely. This can help you keep track of your passwords and reduce the need for f... ⇲

Slow issue

Navigation is slow and not intuitive

Fix: Familiarize yourself with the app's layout by exploring all the menus and options. Take a few minutes to navigate through the app to underst... ⇲

UI issue

Spend track portion needs improvement

Fix: Utilize any available filters or categories within the spend tracking feature to better organize your expenses. This can help you get a clea... ⇲

Notifications issue

Too many pop-ups and messages

Fix: Check the app settings for notification preferences. You may be able to turn off certain notifications or pop-ups that are not essential to... ⇲

Bugs issue

Mobile deposit requires multiple attempts for picture acceptance

Fix: Ensure that you are following the app's guidelines for taking pictures of checks. Hold the camera steady and ensure the entire check is visi... ⇲

Compatibility issue

Different functionality between business and personal apps

Fix: Review the user guides or help sections for both apps to understand the differences in functionality. This can help you navigate the busines... ⇲

Features issue

Lack of Zelle integration

Fix: Consider using an alternative method for sending money, such as a direct bank transfer or another payment app that supports Zelle. This can... ⇲

Performance issue

Inconsistent app performance

Fix: Regularly clear the app's cache and data to improve performance. This can be done through the iPhone settings under the app's options. OR... ⇲

Security issue

Difficult to set up security features

Fix: Follow the in-app instructions carefully when setting up security features. Take your time to read each step to ensure you are completing th... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

81.7%

Bad experience

13.4%

Neutral

4.9%

~ from our NLP analysis of 344 combined software ratings.

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Private Data ESL Business collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- Identifiers
- Usage Data
- Diagnostics