fix problems on Changi App [iphone]

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—— Run into issues on Changi App? Get help pending when official support gets back to you!

Changi App
Info:
company: Changi Airport Group (Singapore)
: https://www.changiairport.com/app
: www.changiairport.com
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Updates issue

Flight time not updated

Fix: Ensure that your app has the necessary permissions to access your location and notifications. Go to your iPhone settings, find the Changi Ap... ⇲

Requires constant updates

Fix: Set your app to update automatically in your iPhone settings. Go to Settings > App Store > App Updates and toggle on automatic updates. OR... ⇲

E-card access forces updates

Fix: If the app forces updates, try to complete the update process to access the e-card. Make sure you have a stable internet connection during t... ⇲

Lack of real-time flight status

Fix: Ensure that you have enabled notifications for flight updates in the app settings. This can help you receive real-time updates. OR Manual... ⇲

Laborious profile update process

Fix: Try breaking down the profile update into smaller steps. Update one section at a time to make the process feel less overwhelming. OR Look... ⇲
 
Crashes issue

Frequent crashes

Fix: Check for any available updates for the app in the App Store. Developers often release updates to fix bugs that cause crashes. OR Clear t... ⇲

Profile view crashes

Fix: Clear the app's cache and data if possible, or log out and log back in to refresh your profile view. OR Try accessing your profile from a... ⇲
 
Bugs issue

Bugs in functionality

Fix: Try restarting your iPhone. This can resolve temporary bugs and refresh the app's functionality. OR If specific features are not working,... ⇲

Baggage tracking feature fails

Fix: Ensure that you have entered the correct flight details and baggage information. Double-check for any typos or errors. OR Try uninstallin... ⇲

Flight saving feature malfunction

Fix: Ensure that you are following the correct steps to save a flight. Refer to the app's help section for guidance. OR Try saving the flight... ⇲

Rewards card retrieval bug

Fix: Try logging out of your account and logging back in to refresh the rewards card information. OR If the rewards card is not displaying, ch... ⇲

Annoying app behavior when switching apps

Fix: Check for any background app refresh settings that may be causing issues. Go to Settings > General > Background App Refresh and adjust as ne... ⇲

Inconsistent app performance

Fix: Regularly clear the app's cache and data to improve performance. This can help remove any accumulated data that may slow down the app. OR... ⇲

Poor user testing

Fix: Provide feedback through the app's feedback feature if available, as this can help improve future updates. OR Stay updated with app relea... ⇲
 
Links issue

Links to features not working

Fix: Check your internet connection. A weak or unstable connection can cause links to fail. Switch between Wi-Fi and mobile data to see if that r... ⇲
 
UI issue

UI issues after upgrade

Fix: Restart the app after an upgrade to refresh the user interface. Sometimes, a simple restart can resolve UI glitches. OR Check for any add... ⇲

No airport map with shops

Fix: Check if there is a separate section in the app for airport maps or amenities. Sometimes, these features are located in a different menu.... ⇲
 
Login issue

Session logs out frequently

Fix: Check your app settings for any session timeout settings and adjust them if possible. OR Ensure that your iPhone's software is up to date... ⇲
 
Screen issue

Blank screen after opening

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen, then reopen it. OR Restart your iPhon... ⇲
 
Security issue

Certificate verification failure

Fix: Check your device's date and time settings. Ensure they are set to automatic, as incorrect settings can cause certificate issues. OR Try... ⇲
 
Privacy issue

Privacy concerns with tracking

Fix: Review the app's privacy settings and adjust them according to your comfort level. Disable any tracking features you do not wish to use. O... ⇲
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 what users are saying
Good experience
89.3%

Bad experience
7.7%

Neutral
3.0%

~ from our NLP analysis of 899 combined software ratings.

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 Private Data Changi App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Search History
    • Usage Data
    • Diagnostics